I have a lot of experience from the service industry and have learned a lot working in a customer service industry. I think the most important one is listening to the customer. If you don’t listen, you don’t know how to help. There are many other things. The many years of experience in itself, I think has a lot of value as well.

I’m a bit older than the average, I would say, but I see that as a positive thing. For once I have been living on my own for many years, I know how to take care of myself. And I think it would be great for a group dynamic to have different kinds of people regarding the age and life experience.

I have been working as a costumer service rep. at Intersport. I was talking to our customers via phone, chat and mail. At this job, I was talking with all kinds of people including the customers who were frustrated. It was the best feeling when you could turn the experience from bad to good for these customers.

When travelling, I have enjoyed learning about the place/country I have visited and their culture. I think this is especially important working abroad. This way you can connect with the staff at the hotels and other partners you may have at your destination.

At the moment I’m working at a school with kids and have a great connection with them. I think I can use this at the job, where you would have guests with kids.

DISC personality test – I have used it with my family after getting home, and it has given us a greater understanding of each other. I could see this being an important factor working in a group.

That everything doesn’t have to be perfect at your presentations (welcome meetings for instance) but that your energy is really important.

If you want to learn another language you have to try – you have to use it. I learned to understand and speak a little “scandinavian” faster than I thought. I think this mindset goes for everything – you have to try.

Jeg vil gerne være guide da jeg er enormt serviceminded, og fordi jeg får en god dag hvis gæsterne er glade. Jeg elsker at give en god service og et smil med på vejen, og desuden synes jeg det er vildt interessant at møde mange forskellige slags mennesker. Det betyder meget for mig at kvaliteten på det jeg laver er i top, så derfor vil jeg altid gå langt for at opfylde gæsternes forventninger, og forhåbentlig mere til. Jeg har længe gerne ville bo i udlandet, men corona har desværre sat en stopper for drømmen, hvilket blot betyder at jeg slet ikke kan vente med at blive guide. Jobbet som guide lyder vildt interessant da det er et meget socialt arbejde, ikke mindst i forhold til gæsterne, men også det tætte kollegaskab man får. På det mere personlige plan er jeg meget eventyrlysten, og elsker at rejse og opleve andre kulturer og sprog, hvilket også er en af grundene til at jeg gerne vil være guide.

(I want to become a guide because I am very service minded as I have a good day if the guests are pleased. I love to give good service and a smile on the way, and furthermore I find it really interesting to meet a lot of different personalities. For me it is important that the quality of my work is high, and therefore I will always go the extra mile to fulfil the guest’s expectations and hopefully more too. For a long time I have dreamt of living abroad, but unfortunately corona has put a stop on that dream, which means I can’t wait to become a guide. The guide job sounds really interesting to me, because it is a very social job when it comes to working and talking a lot with the guests, but also the close relationship I imagine you get with your coworkers. On a more personal level, I am very adventurous and I love to travel end explore different cultures and languages.)

Jeg har igennem tidligere arbejde som tjener, arbejdet rigtig meget med salg og service, og hvordan de to spiller sammen. Jeg kender til vigtigheden af venlighed og smil og hvordan mangel derpå kan ødelægge en ellers fin oplevelse. Jeg har tit haft ansvaret for selskaber op til 50 personer, så jeg er vant til at snakke foran folk, og sørge for at deres fest bliver helt fantastisk. I mit nuværende job som pædagogmedhjælper i en børnehave har jeg lært meget om hvor forskellige børn/mennesker er og hvor forskelligt de skal behandles. Desuden har jeg i begge jobs arbejdet meget med konflikter og hvordan man finder en rimelig løsning, og i begge jobs også været vant til at have travlt og have mange bolde i luften på samme tid.

(At my previous job as a waitress, I have worked a lot with sales and service, and how the two play together. I know the importance of kindness and smile, and how the lack of those can ruin an elsewhere good meal/experience. Often I have had the responsibility for parties up to 50 people, therefore I am used to talking in front of bigger groups, and making sure their party becomes amazing. In my current job in a kindergarten I have learnt a lot about how different kids/humans are and how differently they need to be treated. In both jobs I have worked a lot with conflicts and how to find a good solution. Furthermore, I am used to working under pressure, and handling multiple things at one time. )

-Jeg er blevet endnu bedre til at snakke foran store forsamlinger af mennesker
-Jeg har lært at turde springe ud i tingene.
-På guideskolen har jeg fået mere selvtillid og en fornyelse af troen på mig selv.

(I have become better at talking in front of bigger groups. I have learnt to take more chances. On the guide school I have got more self confidence.)

STX Silkeborg (spansk A)
Picoline
Tjener 3 forskellige steder
Barnepige
Vikarjobs i industrien
Pædagogmedhjælper

(- High School (Spanish on high level)
– Office assistant
– Waitress 3 different places
– Nanny
– Temp worker/industrial worker
– Kindergarten teacher (no education)

I min fritid elsker jeg at være aktiv, da jeg får fornyet energi af at bevæge mig. Jeg har danset i mange år, og nu elsker jeg at træne og lave yoga. Desuden bruger jeg meget tid med venner og familie, da jeg godt kan lide at “lade op” i selskab med andre mennesker.

(In my spare time I love to be active, as I get a lot of energy from it. I have danced for many years, and now I also love to work out and do yoga. Also, I love to spend time with friends and family because I “recharge my batteries” in their company)

Jeg er pt ansat på fuldtid i en børnehave, dog under vikarforhold, hvilket vil sige at jeg kan sige op fra dag til dag. Jeg har heller ikke nogen husleje eller lignende så derfor er jeg ikke bundet til noget, og jeg har altså mulighed for at rejse afsted som guide med det samme.

(At the moment i work full time in a kindergarten, however under temp terms which means i can quit from day to day. I am therefore not bound by work nor rent, and I can leave the country right away.)

DK
– Dansk A (gymnasialt niveau)
– Engelsk A (gymnasialt niveau)

UK
– Danish A (high school level)
– English A (high school level)

DK
Jeg vil gerne være guide fordi jeg brænder for faget og ved at jeg har en masse at byde ind med. Jeg elsker at arbejde med mennesker og det at kunne kombinere arbejde med mindeværdige oplevelser. Mange af de kompetencer jeg har, vil jeg med fordel kunne bruge som guide. Efter at have fået en øjenåbner for guidelivet og oplevelsesbranchen, er jeg ikke i tvivl om at det er den vej jeg vil gå.

UK
I want to be a guide because I am passionate about the subject and know that I have a lot to offer. I love working with people and being able to combine work with memorable experiences. Many of the skills I have, I will be able to use as a guide. Having got an eye opener for the guide life and experience industry, I have no doubt that this is the path I want to go.

DK
Jeg føler mig egnet som guide hos jer, da jeg er frisk, åben, engageret og brænder for en karriere indenfor oplevelses-branchen. Jeg tror på, at jeg med mit drive, gode humør, empati og sociale kompetencer kan bidrage positivt til jeres virksomhed. Jeg har i mange år vidst, at jeg gerne ville noget inden for oplevelses-branchen, så efter at have fået muligheden for en samtale hos jer, er jeg blevet meget interesseret i at blive en del af jeres team. Derudover har jeg en naturlig interesse for sport og mennesker, hvorfor jeg vil nyde at have det som en del af mit arbejde i hverdagen. Jeg sætter en ære i at gøre menneskene omkring mig glade og tilfredse, har altid fungeret godt i fællesskaber når der skulle løses opgaver og har en åben tilgang til at løse disse på bedst mulig vis. Jeg har tidligere haft forskellige jobs som krævede, at jeg kunne holde hovedet koldt og have flere bolde i luften.

Jeg vil beskrive mig selv som en udadvendt, ansvarsbevidst og empatisk person, som altid har et smil på læben og ikke mindst med ja-hatten på. Jeg har altid været mødestabil og forstår vigtigheden af selvstændighed på en arbejdsplads. Jeg er disciplineret, serviceminded og ser en stor glæde i at kunne give andre en god oplevelse.

UK
As I am fresh, open, committed and passionate about a career in the experience industryI feel suitable as a guide in your company. I believe that with my drive, good mood, empathy and social skills I can contribute positively to your company. For many years I have known that I would like to become part of the experience industry, and having now the opportunity for a conversation with you, I have become very interested in becoming part of your team. In addition, I have a natural interest in sports and people, which is why I want to enjoy having it as part of my work in everyday life. I take pride in making the people around me happy and satisfied, have always worked well in communities when tasks had to be solved and have an open approach to solving these in the best possible way. I have previously had various jobs that required me to be able to keep a cool head and have more balls in the air.

I would describe myself as an extrovert, responsible and empathetic person who always has a smile on his face and not least with the “yes hat” on. I have always arrived to my jobs in due time and understand the importance of working independently at a workplace. I am disciplined, service-minded and see a great joy in being able to give others a good experience.

DK
1. Holdspiller. Jeg er god til at indgå i samarbejde, hvormed jeg også kan bidrage til et fælles mål. På guideskolen havde vi mange cases der skulle løses i grupper på kryds og tværs af guideskoleholdet. Her lærte vi at man ikke skal være bange for at tage initiativ. Det er sådan opgaven bliver bedre, og man selv får noget med derfra. Det har jeg taget med mig.

2. Disc-profil – Første gang jeg hørte om DISC-profilen var på guideskolen. Jeg fandt hurtigt ud af at man kunne bruge den til meget mere end til at se hvilken person man som udgangspunkt var. Man kunne også bruge modellen til at arbejde fremadrettet med sig selv, velvidende om at kende sine styrker og svagheder. Det har indtil videre hjulpet mig meget.

3. At skabe en god oplevelse – På guideskolen har jeg lært hvad en god oplevelse vil sige – At levere noget der er over forventning. Mit job lige nu består eksempelvis i at passe børn i en børnehave. Her prøver jeg så vidt muligt at skabe en god oplevelse for dem når de kommer. Det gør jeg ved fx at koordinere en ugeplan med mine kolleger, hvor der hele tiden sker noget nyt og spændende. De bliver aktiveret på forskellige måder via lege og kreative projekter hvor vi hele tiden har en finger med i spillet. På den måde er jeg også med til at løfte opgaverne til et højere plan.

UK
1. Team player. I am good at collaborating, with which I can also contribute to a common goal. At the guide school we had many cases that had to be solved in groups across the guide school team. Here we learned that one should not be afraid to take initiative. This is how the task gets better, and you get things done. I have taken that knowledge with me.

2. Disc Profile – The first time I heard about the DISC profile was at the guide school. I quickly found out that one could use it for much more than just seeing who you are. One could also use the model to work forward with oneself, knowing about one’s strengths and weaknesses. It has helped me a lot so far.

3. To create a good experience – At the guide school I learned what a good experience means – To deliver something that is above expectations. My job right now, for example, is to look after children in a kindergarten. Here I try as much as possible to create a good experience for them when they come. I do this by, for example, coordinating a weekly plan with my colleagues, where something new and exciting is constantly happening. They are activated in different ways through games and creative projects where we are always involved to some extend. In this way, I also help to lift the tasks to a higher level.

DK
Uddannelse
– Silkeborg efterskole (Aug. 2013 – Jun. 2014)
– Silkeborg Business College, HG (Aug. 2014 – Jun. 2015)
– Silkeborg Business College, HHX (Aug. 2015 – Jun. 2018)
– Forsvarets uddannelse, værnepligtig (Feb. 2019 – Maj. 2019)
– Service & Co, Guideskole på Malta (Okt. 2020 – Nov. 2020)

Jobs:
Siden HHX og militæret har jeg været erhvervsaktiv hele tiden. Det betyder meget for mig at have noget at stå op til hver eneste dag. Det har givet mig erfaring fra forskellige jobs som jeg tager med mig videre. Om ønsket fremsender jeg gerne anbefalinger. Herunder en liste af jobs
– Silkeborg BTK, Bordtennistræner (Feb. 2012 – Jan. 2017)
– JKS A/S vikarbureau, Medarbejder (Sep. 2018 – Feb. 2019), herunder udsendt til jobs hos følgende virksomheder: Mascot rengøringsfirma, Dan-Color, Zero-Max, Aamand udlejningscenter, Alimak Group, Linak Danmark og Larsen Production ApS
– Larsen Production, Produktionsmedarbejder (Apr. 2020 – Okt. 2020)
– Voel Børnehus, Pædagogmedhjælper (Dec. 2020 – nuværende)
– Lars Overgard, hobbylandbrug, Medhjælper (Feb. 2010 – nuværende)

UK
Education
– Silkeborg Continuation School (Aug. 2013 – Jun. 2014)
– Silkeborg Business College, HG (Aug. 2014 – Jun. 2015)
– Silkeborg Business College, HHX (Aug. 2015 – Jun. 2018)
– Defense training, conscription (Feb. 2019 – May. 2019)
– Service & Co, Guide School in Malta (Oct. 2020 – Nov. 2020)

Jobs:
Since HHX and the military, I have been active all along. It means a lot to me to have something to stand up for every single day. It has given me experience from various jobs which I take with me further. If desired, I am happy to send recommendations. Including a list of jobs
– Silkeborg BTK, Table Tennis Coach (Feb. 2012 – Jan. 2017)
– JKS A / S temp agency, Employee (Sep. 2018 – Feb. 2019), including jobs at the following companies: Mascot cleaning company, Dan-Color, Zero-Max, Aamand rental center, Alimak Group, Linak Danmark and Larsen Production ApS
– Larsen Production, Production Employee (Apr. 2020 – Oct. 2020)
– Voel Kindergarten, kindergarten Assistant (Dec. 2020 – current)
– Lars Overgard, hobby farming, Assistant (Feb. 2010 – current)

DK
I min fritid prøver jeg så vidt muligt at aktivere mig selv nogle gange ugentligt. Pt. dyrker jeg bordtennis og fodbold. Jeg har altid været en aktiv person der har holdt meget af sport. Derudover er jeg et familiemenneske med stort F, der stadigvæk bor hjemme og passer de huslige pligter i fællesskab med de andre i husstanden. Når der er travlt i juletræssæsonen, hjælper jeg gerne til efter en endt arbejdsdag. Jeg bor på en hobbylandbrug gård, så det er helt naturligt som hjemmeboende at man hjælper til når der er brug for det.

UK
In my spare time, I try as much as possible to activate myself a few times a week. Currently I play table tennis and footballl. I have always been an active person who has loved sports a lot. In addition, I am a family man with a capital F who still lives at home and takes care of the household chores in common with the others in the household. When it is busy during the Christmas tree season, I am happy to help after a working day. I live on a hobby farm, so it is only natural as a home resident to help when needed.

Min fritid bruger jeg på venner og familie. Derudover jeg jeg siden jeg var 7 haft hest som jeg også stadig går op i og bruger tid på, selvom jeg ikke længere har min egen. Desuden er jeg ved at prøve at lære at stå på rulleskøjter.

I use my free time with friends and family. I have also been into horses since I was 7 and have always been riding, I still do, even though I don’t have my own anymore. In addition I am also trying to learn rolerskating.

Dansk:
Dansk – Modersmål
Engelsk – Flydende i skrift og tale
Svensk – Forståelse i skrift og tale
Fransk – Lidt forståelse i skrift og tale

English:
Danish – First language
English – Second language (fluent both vocal and on paper)
Swedish – Comprehension both vocal and on paper
French – Some comprehension both vocal and on paper

Dansk:
Jeg har altid godt kunne tænke mig at arbejde med mennesker, hvor jeg kan hjælpe dem. Hvad enten der er et problem, som skal løses, eller om der skal skabes noget værdi, som giver det ekstra. Når danskerne tager på ferie er det for at slappe af og komme i godt humør, og da jeg holder af at gøre folk i godt humør passer det godt til mig. Jeg er glad for at snakke med nye mennesker og høre om dem. Jeg er meget nysgerrig på mennesker og hvordan udstråling hænger sammen med hvordan de er og hvad de ønsker.

Jeg kunne godt tænke mig at arbejde i udlandet, da jeg er interesseret i hvordan mennesker er i en kultur der er anderledes for den jeg kender og selv er vokset op i. Jeg er derudover også interesseret i, at føle denne kultur på egen krop, og se hvad jeg kan lære fra den oplevelse.

English:
I have always liked the idea working off with people and be able to help them. Whether there is a problem that needs to be solved or whether some value needs to be created that gives the experience some extra. When the Danes go on vacation, it’s to relax and get in a good mood, and since I like to make people in a good mood, it suits me well. I enjoy talking to new people and hearing about them. I am very curious about people and how their attitude is related to who they are and what they want.

I would like to work abroad, as I am interested in how people in another culture act that is different for the one I know and grew up in. In addition, I am also interested in testing this culture on my own body and see what I can learn from the experience.

Dansk:
Jeg er postitiv og smilende pige, som med hjertet på rette sted. Min passion er, at hjælpe andre og gøre folk omkring mig glade. Jeg er en opmærksom person, og lægger derfor hurtig mærke til om folk er stressede, glade, frustrerede eller kede af det, og lægger ligeledes mærke til hvis folks energi andre sig. Jeg er ansvarsfuld, detaljeorienteret og god til at have menge bolde i luften uden at miste overblikket. Jeg er initiativrig og meget nysgerrig på andre mennsker og i at de skal have det godt. Jeg holder af at være omgivet at andre mennesker og forsøger altid at holde positiviteten omkring mig oppe og skabe en tryg atmosfære. Jeg er tit blevet komplimenteret for at være en meget rummelig person der gør plads til alle, hvilket hænger godt sammen med at jeg gerne vil se at andre har det godt.

English:
I am positive girl with a big smile, as with heart in the right place. My passion is to help others and make the people around me happy. I am an observant person, and therefore quickly notice if people are stressed, happy, frustrated or sad, and also notice if people’s energy is changing. I am responsible, detail oriented and good at having lots lo do at the same time without losing track. I am enterprising and very curious about other people and want them to feel great. I like being surrounded by other people and always try to keep the positivity around me up and create a safe atmosphere. I have often been complimented for being a very open person who makes room for everyone, which is well related to the fact that I want to see others feel good.

Dansk:
1. Lederskab. På Service og co. lærte jeg hvordan man leder en gruppe til at nå et fælles mål, samt arbejde som et hold. Og derudover hvor vigtigt dit mindset er for at få ting ført ud i livet.
2. Tale. Jeg lærte at tale foran større forsamlinger og kunne snakke i længere tid om at emne. Jeg lærte derudover også at sige hvad jeg tænker hvis jeg har noget at tilføje til en diskussion.
3. “Du skal ikke behandle andre som du selv vil behandles men som de vil behandles”. Jeg har gennem vores læren om DISC og Transaktionsanalyse at analysere mennesketyper på deres adfærd, og derved lært hvordan jeg bedst kan behandle andre ud fra hvor jeg pladserer ser dem i analyserne.

English:
1. Leadership. At Service og co. I learned how to lead a group to achieve a common goal, as well as work as a team. And in addition, how important your mindset is to bring things to life.
2. Speak up. I learned to speak in front of a larger crowed and talk about a topic for a longer time. In addition, I also learned to say what I think if I have something to add to a discussion.
3. “You should not treat others as you want to be treated but as they will like to be treated”. Through our teaching on DISC and Transaction Analysis, I have learned to analyse humans into categories based on their behavior, and thereby learned how I can best treat others based on where I place see them in the analyzes.

Dansk:
Uddannelse:
Markedsføring hos Niels Brock handelsgymnasium
Dans og teater på Faarevejle efterskole

Arbejde:
Produktionsmedarbejder (nat) hos PostNord (Siden februar 2021)

Frivillig for Buster film festival (Oktober 2020)
Frivillig for Get volt Powerbanks (Roskilde festival 2018)
Frivillig for Brazil madbod (Roskilde festival 2017)

English:
Education:
Marketing – Niels Brock Handelgymnasium
Dance and theater – Faarevejle efterskole

Work:
Production employee (night shift) at PostNord (Since February 2021)

Volunteer for Buster film festival (October 2020)
Volunteer for Get volt Powerbanks (Roskilde festival 2018)
Volunteer for Brazil food stall (Roskilde festival 2017)

Dansk:
I min fritid holder jeg af at være sammen med mine venner og min familie. Jeg planlægger og afholde flere arrangementer, hvad enten der er til fødselsdage eller andre begivenheder med tema. En weekend om året afholde nogle venner og jeg en temaweekend på min gamle efterskole, hvor eleverne gennem nogle aktiviteter skal få et lille indblik i hvordan livet som flygtning er. Derudover kan jeg godt lide at være aktiv, men ligeledes at sidde og slappe af med en god bog eller film.

English:
In my spare time I like to be around my friends and my family. I like to plan and host several events, whether it is for birthdays or other themed events. One weekend a year, some friends and I hold a theme weekend at my former efterskole, where the students through some activities get a little insight into what life as a refugee is like. In addition, I like to be active, but also to relax with a good book or movie.

Dansk:
Jeg vil selv sige at jeg er en menneskekender og en people pleaser, og derfor kommer jeg godt ud af det med de fleste mennesker jeg møder. Jeg er positiv overfor forandring, og nyder at der sker mange forskellige ting på dag. Jeg er derudover også god til at tilpasse mig de situationer jeg kommer udfra, hvad enten det er på arbejdet eller i fritiden. Jeg er en person som for det meste er i godt humør og min glæde bliver ikke begrænset, hvis jeg har haft enkelt dårlig oplevelse en dag.

English:
I would say I can tell a lot about people when i first meet them, and therefore I get along well with most people I meet. I am react positive towards change, and enjoy the fact that many different things can happen during the day. In addition, I am also good at adapting to new situations, whether it is at work or in my personal life . I am a person who is mostly in a good mood and my joy will not be limited if I have had a bad experience one day.

Taler flydende dansk og engelsk
Taler og forstår tysk, svensk og spansk altså samtale niveau.

I speak fluent Danish and English
I speak and understand German, Spanish and Swedish at conversation level

Jeg har længe arbejdet i servicebranchen i DK og havde brug for en ændring. Efter guideskolen blev jeg bare afklaret med at guidelivet og generelt arbejde i udlandet er et perfekt match for mig. Man får hele tiden nye oplevelser, og i stedet for at sælge en kaffe til 30 kr har man nu mulighed for at sælge folk oplevelser som virkelig beriger dem. Jeg vil gerne ud af min faste rammer, og prøve noget nyt og spændene.

I have for a long period of time worked in the service industry in Denmark and needed a change. I want to challenge myself and be apart of something bigger. Especially after the guide school I was clari fied that the guide life was a perfect match for me. You get new experiences all the time, and instead of selling a coffee for DKK 30, you now have the opportunity to sell people experiences that really enrich them and create memories. I want to get out of my safe environment and try something new and exciting.

Jeg er enormt serviceminded og salgsorienteret. Jeg drives af at gøre en forskel, som i mit tilfælde er at give dem en service de sjældent glemmer, og dermed skal man også kunne sælge for at berige deres ferie. Det har altid været nemt for mig at regne mig frem til folks behov og levere service og salg efter det.
Jeg er optimistisk og positiv. Jeg har altid et smil på læben, selv når der løbes lidt stærkt. Jeg har altid været en stemningsspreder, og holder hovedet højt.
Jeg er god til at tage initiativ og handle.
Jeg er også god til at holde hovedet koldt og dermed også løsningsorienteret. Det har altid været mit store kundskab hvis jeg havde utilfredse gæster, da jeg altid fandt en løsning som gjorde at gæsten altid forlod min arbejdsplads tilfreds.

I am very service minded and sales oriented. I am driven by making a difference, which in my case is to give them a service out of the ordinary, and therefor you must also be able to sell excursions to enrich their holiday. I’m good at finding the guest’s needs and then provide the service and sales after that.
I’m optimistic and positive. I always have a smile on my face, even when running a little fast. I’ve always been a mood spreader, holding my head high.
I’m good at taking the initiative and taking action.
I’m good at remaining calm and solution-oriented. It has always been my great knowledge if I had dissatisfied guests, I have always found a solution.

Troen på mig selv. Jeg har udviklet mig meget dernede. Jeg var førhen god til at slå mig selv i hovedet generelt. Selvom jeg fik ros, har jeg altid sigtet højere. Men har lært at det er i orden at fejle, hvis man fejler har man så lært det og begår så ikke den samme fejl igen. Så det hører med at fejle for at forbedre sig.

At kunne være på, og stresshåndtering. Selvom det lyder mærkeligt, så er det at kunne være klar og frisk, selvom man måske har haft travlt og er træt, så skal man altid være smilende og engageret uanset hvor man er.

Læren om gæsterne. Ved at have lært DiSC, fik jeg mere forståelse for at gæsterne vil have noget forskelligt ud fra deres service. Så man måske skal justere servicen mere end jeg plejede, samt forestille sig at være i gæstens rolle hele tiden.

Faith in myself, I’ve developed a lot at the guide school. I was good at being mad at myself in general. Even though I got praise, I’ve always aimed higher. But I’ve learned that it’s okay to fail, if you fail, you’ve learned it and then you won’t make the same mistake again. So it’s a need in developing my character.

Being able to switch your guide contact on, and stress management. Although it sounds strange, being able to be ready and fresh, even though you may have been busy and tired, you should always be smiling and engaged wherever you are. That is switching the guide button on.

The lessons about the guests. By learning DiSC, I gained more understanding that guests want something different from their service. So you might have to adjust the service more than I used to, as well as imagine being in the guest’s role all the time.

Jeg har taget en almindelig STX, og har ellers gået på en idrætsefterskole og en scenekunst efterskole hvor jeg også har nogle færdigheder indenfor det. Jeg har udover det selvfølgelig været på guideskole og tager en 5 ugers EUS indenfor handel som begynder her midt april.
Jeg har arbejdet som bogholder og er begyndt igen efter jeg kom hjem fra guideskolen. Jeg har arbejdet i 2 år på en cafe, hvor jeg var ansvarlig tjener, jeg stod for selskaber, personale, varebeholdning og generelt det meste dernede. Jeg arbejdede samtidig som bartender og gør det stadig, hvor jeg pt står til en ansvarsstilling, grundet at man skal være 21. Ellers har jeg altid hurtigt fået ansvar grundet mit engagement, mit gå på mod, initiativ og den måde jeg leder på når jeg får en opgave givet. Et sjovt fakta jeg er stolt af er at jeg blev kåret som månedens medarbejder 1 måned efter jeg var begyndt og 1 gang mere hvor jeg ikke engang havde været på arbejde i den måned. Jeg fik den fordi jeg kom meget dernede og hjalp i min fritid, og selvom jeg tog i byen endte jeg altså bag baren for at hjælpe mine kollegaer. Det fortæller også meget om mig som person.

I’ve graduated from STX in 2020. Before I’ve attended a sports afterschool (efterskole in danish) and a performing arts afterschool where I also have some skills within it. Besides that, of course, I’ve been at Malta for the guide school and im beginning a 5 week EUS in the middle of April in business.
I’ve worked as an accountant and have started again since I came home from guide school. I’ve worked for 2 years in a café where I was an responsible waiter, I was in charge of companies, staff, inventory and generally day-to-day running . I’ve worked as a bartender at the same time and still going. I’m currently in the line to get a higher position, because I have to be 21. Otherwise, I have always quickly been given responsibility because of my commitment, my courage, initiative. A fun fact im proud of, is 1 month after I was hired I got elected to the best employee of the month and another time for not even being there, I got it because I came down there a lot and helped in my spare time, and even though I went out for drinks I always ended up behind the bar to help my colleagues. It also tells a lot about me as a person.

Jeg er et meget socialt menneske og har altid nogle skøre ideer. Jeg er derfor altid sammen med mennesker, eller laver noget spontant. Dog kan jeg sagtens sidde hjemme en hel dag og lave musik. Jeg kan også godt lide at gå nogle ture og få lidt ro i hovedet, da jeg er rigtig god til at presse så mange aftaler ned på så kort tid som muligt for at nå det hele. Jeg trives dog bedre med mennesker end alene

I’m a very social person and spontaneous. I am therefore always with people, or doing something spontaneous. However, I can easily sit at home for a whole day and make music. I also like to go for some walks and get some peace of mind as I am really good at pushing as many appointments down in as short a time as possible to achieve it all. But I thrive better with people than alone

2018-2020: HF education, at Birkerød gymnasium

I previously work at:
2015-2016: Kvickly Værløse, as a cashier
2017: Bakken, in a booth (Amusement park)
2018: Fætter BR (toystore)
2020: Receptionist at DSB

I currently work as a covid-19 tester at my local schools.

Dansk, Engelsk og Svensk

Forstår en smule spansk.

Siden jeg i 2017 var på guideskole, har jeg rejst til mange forskellige lande og min passion for at opleve nye kulturer og glæden ved at fortælle det videre er et af mine helt store mål. Som guide har jeg mulighed for at udfolde min lyst til at stå foran andre, og med smil på læben berette om de fantastiske ting der måtte være på destinationen.

Fællesskabet, mellem kollegaer samt sammenholdet er noget af det stærkeste jeg husker fra min guideskole. Jeg ved at som guide kræver det at man kan være en holdspiller, og netop dette er en af de ting ved guide jobbet der er super godt!
Mit ambitions niveau er højt, og jeg sætter en ære i at få lov at være service guide, husker tydeligt hvor begejstret jeg har været for at holde transfer, eller til velkomstmøderne hvor man kunne inkluderer noget for alle – særligt børnene er ganske underholdene. Jeg har ønsket i snart 1 år, at kunne komme ud som guide, og nu er målet det skal ske i 2021 ! Ser så meget frem til at trække i en uniform, kunne se alle de turister der glædeligt ser frem til at kunne rejse igen.
Jeg brænder for rejsebranchen! Så hvis i er friske på en kvinde med erfaring i at rejse på egen hånd, tale med nye ansigter, smilende og med mod på livet så er jeg guiden !

Siden jeg tog på Service&co i 2017, har jeg rejst til ufatteligt mange destinationer og oplevet mange forskellige kulturer.
Mine erfaringer med håndtering i forskellige slags lufthavnen, alt fra de store som f.eks. i Dubai, til de rigtig små f.eks. Kos.(At kunne navigere)
Opfattelsen af hvad en god guide kan være, har jeg oplevet på mine egne rejser. Taget erfaringer til mig og forsøgt mig ved at holde oplæg om mine rejser.
Øvelsen i at stå foran rigtig mange mennesker, at kunne fortælle om noget ganske særligt – Det at kunne lægge personlighed i det, så Gæsterne/turisterne for lysten til at vide mere. Særligt det holder jeg meget af.
På mine rejser, har jeg lært at orientere mig i byer, lufthavne og jeg danne mig et større overblik. Dette vil jeg kunne anvende med mit team, så vi kan være teamplayers.
Lysten til at lade mig rive med, særligt her tænker jeg på sproget. F.eks. har jeg været i Hurgarda (Egypten) 6 gange på 1 år, her er det lykkedes mig at tale nogle forskellige sætninger på arabisk, og den evne gør lokalt folket meget begejstret at man har en interesse.

Når jeg alt i alt tænker på hvilke kvalifikationer jeg kan byde ind med, er det samlet set
– Motivation for at være guide. – Drømmen om at yde det bedste man kan, og udvikle sig.
– Lysten til at lærer nyt. – At være nysgerrig på nye spændene udfordringer
– Teamplayer, – Jeg er kan både stå på egne ben og tænke hurtigt, men på lige fod er jeg glad for holdånd.
– Rejst rigtig meget, – Har store erfaringer med rejsebranchen som gæst, og kan derfor reflektere til hvad en gæst vil forvente.
– Smilende, ud afvendt og imødekommende, – Jeg sætter så meget passion i at være glad hver eneste dag, bruger mit mindset til at regulere mit humør. Der vil altid være en solstråle på holdet, når jeg er med.
– Hver eneste dag er ikke ens – Det skaber så meget positiv energi at ens hverdag aldrig bliver det samme, nye gæster og 1 udflugt bliver aldrig den samme som dagen forinden.

1) Can, Will, Do
Dette er nok det vigtigste jeg har taget med mig fra guide skolen. Hver eneste dag, anvender jeg dette udtryk som en del af mit mindset. Det hjælper mig til at holde fokus på at du kan hvad du sætter dig for.

2) Fælleskabsfølelse
Aldrig har jeg oplevet et tættere bånd, og hurtig opbyggende tryghed og stærk relation til mennesker man knap nok kender.
Det har sat sig så godt fast, og det har formået og sætte sig på mig. Jeg tør være modig, at springe ud i nye ting. Kæmpe gave at tage med derfra.

3) Respekter det okay at fejle
På guideskolen, lærte vi at det okay at “træde ved siden af”
Sidenhen har jeg oplevet at livet bliver lettere, hvis du fra start har den mentalitet.
Det at kunne dele det med andre, skaber også en større mulighed for en god trivsel og stærkere relation.

English:
Dansk / Danish, Engelsk / English, Spansk / Spanish.
I have a narrow understanding of: Norsk / Norwegian, Svensk / Swedish

English:
I want to be a part of creating memories and adventures for people. It would be amazing to become a nice memory in peoples minds, or just a positive input that could put the guest’s busy schedule on hold. The more selfish factors are things like me being sure that I would experience a lot, and gain experiences (and friends) for life. Furthermore, I would prove to myself and my surroundings that I am mature, independent and able to handle the challenges that the job would offer me.

English:
I have always liked being surrounded by people. I love taking good care of guests in every shape and form. I have been working as a bartender earlier in my work-life. There I learned to focus on the guest, and how important it is to create nice memories for all people walking through the door. I now work as a Corona-tester because I have an enormous urge to be a part of a team and meeting new people.

English:
I have gained a better understanding of how important it is to bring oneself along in one’s work life. Belief in myself and my abilities has become essential for me to perform at my best. As well as this, I have gained better people skills. I have found it easier to handle crises situations with different personality types. And typically handle them in the best possible way, with a broader general knowledge of guests. In addition, I have gained a better understanding of how to hit ‘the broad target demographic’ when speaking to a group of people.

Afrydder/Garderobepige/Bartender på Zwei Grosse Bier Bar 2018
Bartender / Baransvarlig, samt formand for aktivitetsudvalget (Tilrettelæggelse, og udførelse af pub-quizzer, andre arrangementer, eksempelvis julefrokoster og PR) på Old Irish Pub 2018-2020

English:
Lunderskov Performance Efterskole 2014-2016
Middelfart Gymnasium 2018-2020
Service&Co 2020

Bar-attendant/Wardrobegirl/Bartender at Zwei Grosse Bier Bar 2018
Bartender/Headbartenderand representative for the entertainment committee (Organizing and conducting pub quizzes, other events, such as Christmas lunches and PR) at the Old Irish Pub) 2018-2020

English:
Freetime is not something I have had the opportunity to enjoy much, as I have immersed myself very much in my work in the past. I love reaching new heights, further developing ideas and gaining more responsibility as an employee.
However, a huge driving force for me is being social, so I spend a lot of time taking care of my relationships with my friends. In addition, I love to dance. I have been dancing for 10 years, and have stopped due to a knee disease that no longer allowed me to dance at a competitive level.

English:
I am a fresh and happy girl with a huge amount of “go get ’em” attitude. I am outgoing, social, and I can not function without humour in my everyday life. Responsibility is a natural part of my upbringing, and I take on challenges with my head held high. I am never afraid to take the lead in a task, and I take pride in solving my tasks in the best way, always. I love sun and summer, and lots of light spreads to my mood and helps to give me a happier outlook.

Teams/forskelligheder: at kunne arbejde med mange forskellige mennesker som hver har vores forskelligheder, samt forstå dem på tværs af individuelle DiSC-profiler

Forståelse for gæsten (behov): evnen til at aflæse gæsten i forskellige situationer, herunder viden om blandt andet customer journey. Endvidere kan erfaring med salg benyttes til at tilpasse hvad der er interessant for gæsten at vide mere om.

Kendskab til mig selv: når jeg kender mig selv bedre kan jeg hvile mere og være mere afslappet i flere forskellige situationer, da jeg ved hvordan jeg håndtere dem bedst. Heriblandt evnen til at tale foran større grupper mennesker

3 ord der beskriver mig bedst:
– Rolig: meget nede på jorden, afslappet og behagelig i diverse situationer. God til at håndtere press/stress (få andre til at føle sig godt tilpas i mit selvskab)
– Pligtopfyldende/målorienteret: Jeg går altid i dybden med de ting jeg sætter mig for/står for og sørger for jeg når mine mål ved at kunne være seriøs
– Optimistisk: Jeg har en meget optimistisk tilgang til de fleste ting, hvilket er med til at sprede en god atmosfære omkring mig og sprede glæde, smil og latter

Jeg har ser i hvertfald mig selv i guideverdenen i to år endnu og slet ikke afvisende overfor muligheden om flere!

Fylder 20 år starten af Juni og total klar til at komme ud og bruge mine kompentencer i rejse-/guidebranchen:)

EN: Danish, english and swedish. I do also understand a bit of spanish.

Fællesskabet, mellem kollegaer samt sammenholdet er noget af det stærkeste jeg husker fra min guideskole. Jeg ved at som guide kræver det at man kan være en holdspiller, og netop dette er en af de ting ved guide jobbet der er super godt!
Mit ambitions niveau er højt, og jeg sætter en ære i at få lov at være service guide, husker tydeligt hvor begejstret jeg har været for at holde transfer, eller til velkomstmøderne hvor man kunne inkluderer noget for alle – særligt børnene er ganske underholdene. Jeg har ønsket i snart 1 år, at kunne komme ud som guide, og nu er målet det skal ske i 2021 ! Ser så meget frem til at trække i en uniform, kunne se alle de turister der glædeligt ser frem til at kunne rejse igen.
Jeg brænder for rejsebranchen! Så hvis i er friske på en kvinde med erfaring i at rejse på egen hånd, tale med nye ansigter, smilende og med mod på livet så er jeg guiden!

EN: Since I graduated Service & Co. guideschool in 2017, I have traveled to many countries. My passion for traveling, experiencing new cultures and being able to pass my experiences along to others is one of my great goals in life. As a travel guide I have the possibility to unfold myself – doing what I love – infront of a big crowd. Of cause with a big smile on my lips, I inspire my guests with all the amazing experiences they can look forward to experience on my destination.
The community and friendships – the bond between good colleagues – is one of the strongest experiences I remember from guide school. I know that it take a great teamplayer to be a great guide, and exactly that is what I find attractive in the guidejob.
My level of ambitious is high and I put great value and honor in my job as a service guide. I love to do a great transfer or welcome meeting where I include something for everybody – especially kids. I have been wanting and waiting for a year to work abroad as a guide, and my big goal for 2021 is to make that dream come true. I am very much looking forward to dress in uniform once again.
I have a great passion for the travel industry, and if you are looking for a guide with experience in traveling on her own, talking to new faces, who loves to smile and with a great deal of passion I am your guide!

Når jeg alt i alt tænker på hvilke kvalifikationer jeg kan byde ind med, er det samlet set
– Motivation for at være guide. – Drømmen om at yde det bedste man kan, og udvikle sig.
– Lysten til at lærer nyt. – At være nysgerrig på nye spændene udfordringer
– Teamplayer, – Jeg er kan både stå på egne ben og tænke hurtigt, men på lige fod er jeg glad for holdånd.
– Rejst rigtig meget, – Har store erfaringer med rejsebranchen som gæst, og kan derfor reflektere til hvad en gæst vil forvente.
– Smilende, ud afvendt og imødekommende, – Jeg sætter så meget passion i at være glad hver eneste dag, bruger mit mindset til at regulere mit humør. Der vil altid være en solstråle på holdet, når jeg er med.
– Hver eneste dag er ikke ens – Det skaber så meget positiv energi at ens hverdag aldrig bliver det samme, nye gæster og 1 udflugt bliver aldrig den samme som dagen forinden.

EN: Since I joined Service & co in 2017, I have traveled to unimaginably many destinations and experienced many different cultures.
My experiences with handling in different kinds of airport, everything from the big ones like e.g. in Dubai, for the really small e.g. Kos. (To be able to navigate)
The notion of what a good guide can be, I have experienced on my own travels. Taken experiences for me and tried me by giving presentations about my travels.
The exercise of standing in front of a lot of people, being able to tell about something very special – Being able to put personality into it, made the guests / tourists want to know more. I especially like that a lot.
On my travels, I have learned to orient myself in cities, airports and I form a larger overview. I will be able to apply this with my team so we can be team players.
The desire to get carried away, especially here I think of language. Eg. I have been to Hurgarda (Egypt) 6 times in 1 year, here I have managed to speak a few different sentences in Arabic, and that ability makes the local people very excited that one has an interest.

When I think about all the qualifications I can bid with, it is overall
– Motivation to be a guide. – The dream of providing the best you can and developing.
– The desire to learn new things. – To be curious about new exciting challenges
– Team player, – I can stand on my own two feet and think fast, but on an equal footing I am happy with team spirit.
– Traveled a lot, – Has extensive experience with the travel industry as a guest, and can therefore reflect on what a guest will expect.
– Smiling, outgoing and accommodating, – I put so much passion into being happy every single day, using my mindset to regulate my mood. There will always be a ray of sunshine on the team when I join.
– Every single day is not the same – It creates so much positive energy that one’s everyday life will never be the same, new guests and 1 excursion will never be the same as the day before.

2) Fælleskabsfølelse
Aldrig har jeg oplevet et tættere bånd, og hurtig opbyggende tryghed og stærk relation til mennesker man knap nok kender.
Det har sat sig så godt fast, og det har formået og sætte sig på mig. Jeg tør være modig, at springe ud i nye ting. Kæmpe gave at tage med derfra.

3) Respekter det okay at fejle
På guideskolen, lærte vi at det okay at “træde ved siden af”
Sidenhen har jeg oplevet at livet bliver lettere, hvis du fra start har den mentalitet.
Det at kunne dele det med andre, skaber også en større mulighed for en god trivsel og stærkere relation.

EN:
This is probably the most important thing I have taken with me from the guide school. Every single day, I use this term as part of my mindset. It helps me stay focused on what you know what you stand for.

2) Feeling of community
I have never experienced a closer bond, and quick constructive security and strong relationship with people you barely know.
It has stuck so well and it has managed and set on me. I dare to be brave, to jump into new things. Huge gift to take from there.

3) Respect it okay to fail
At the guide school, we learned that it’s okay to “step next to”
Since then, I have experienced that life becomes easier if you have that mentality from the start.
Being able to share it with others also creates a greater opportunity for good well-being and a stronger relationship.

EN: After my guide school, I chose to travel a bit, then return to Denmark and take the matriculation exam (STX)
After that, I went straight on to higher education and am currently loading to become a teacher at Absalon.
However, I have been allowed to put my study on hold as I have a desire to come out as a guide.
While I have been graduating, I have had small jobs both as a sales assistant in a Change business, and on a Shell tank.
At the moment I am looking after my friend’s beautiful children of 5 and 6 years respectively

EN: On a daily basis, I run obstacle races, and like to participate in Nordic races and other exciting races. Sometimes it has also become distance running.
Has a great interest in photography, and would like to take my Canon Camera with me on trips.
In addition, I have given presentations to young people about motivation, and reported on how important it is to create one’s own identity. I have enjoyed this a lot, as I have been able to use my guide training here as inspiration.
The creativity certainly fails nothing either, is happy to paint, sing. dance and otherwise just spend my zest for life with friends and family.

Dansk:
Dansk – Modersmål
Engelsk – Flydende i skrift og tale
Svensk – Forståelse i skrift og tale
Fransk – Lidt forståelse i skrift og tale

English:
Danish – First language
English – Second language (fluent both vocal and on paper)
Swedish – Comprehension both vocal and on paper
French – Some comprehension both vocal and on paper

Dansk:
Jeg har altid godt kunne tænke mig at arbejde med mennesker, hvor jeg kan hjælpe dem. Hvad enten der er et problem, som skal løses, eller om der skal skabes noget værdi, som giver det ekstra. Når danskerne tager på ferie er det for at slappe af og komme i godt humør, og da jeg holder af at gøre folk i godt humør passer det godt til mig. Jeg er glad for at snakke med nye mennesker og høre om dem. Jeg er meget nysgerrig på mennesker og hvordan udstråling hænger sammen med hvordan de er og hvad de ønsker.

Jeg kunne godt tænke mig at arbejde i udlandet, da jeg er interesseret i hvordan mennesker er i en kultur der er anderledes for den jeg kender og selv er vokset op i. Jeg er derudover også interesseret i, at føle denne kultur på egen krop, og se hvad jeg kan lære fra den oplevelse.

English:
I have always liked the idea working off with people and be able to help them. Whether there is a problem that needs to be solved or whether some value needs to be created that gives the experience some extra. When the Danes go on vacation, it’s to relax and get in a good mood, and since I like to make people in a good mood, it suits me well. I enjoy talking to new people and hearing about them. I am very curious about people and how their attitude is related to who they are and what they want.

I would like to work abroad, as I am interested in how people in another culture act that is different for the one I know and grew up in. In addition, I am also interested in testing this culture on my own body and see what I can learn from the experience.

Dansk:
Jeg er postitiv og smilende pige, som med hjertet på rette sted. Min passion er, at hjælpe andre og gøre folk omkring mig glade. Jeg er en opmærksom person, og lægger derfor hurtig mærke til om folk er stressede, glade, frustrerede eller kede af det, og lægger ligeledes mærke til hvis folks energi andre sig. Jeg er ansvarsfuld, detaljeorienteret og god til at have menge bolde i luften uden at miste overblikket. Jeg er initiativrig og meget nysgerrig på andre mennsker og i at de skal have det godt. Jeg holder af at være omgivet at andre mennesker og forsøger altid at holde positiviteten omkring mig oppe og skabe en tryg atmosfære. Jeg er tit blevet komplimenteret for at være en meget rummelig person der gør plads til alle, hvilket hænger godt sammen med at jeg gerne vil se at andre har det godt.

English:
I am positive girl with a big smile, as with heart in the right place. My passion is to help others and make the people around me happy. I am an observant person, and therefore quickly notice if people are stressed, happy, frustrated or sad, and also notice if people’s energy is changing. I am responsible, detail oriented and good at having lots lo do at the same time without losing track. I am enterprising and very curious about other people and want them to feel great. I like being surrounded by other people and always try to keep the positivity around me up and create a safe atmosphere. I have often been complimented for being a very open person who makes room for everyone, which is well related to the fact that I want to see others feel good.

Dansk:
1. Lederskab. På Service og co. lærte jeg hvordan man leder en gruppe til at nå et fælles mål, samt arbejde som et hold. Og derudover hvor vigtigt dit mindset er for at få ting ført ud i livet.
2. Tale. Jeg lærte at tale foran større forsamlinger og kunne snakke i længere tid om at emne. Jeg lærte derudover også at sige hvad jeg tænker hvis jeg har noget at tilføje til en diskussion.
3. “Du skal ikke behandle andre som du selv vil behandles men som de vil behandles”. Jeg har gennem vores læren om DISC og Transaktionsanalyse at analysere mennesketyper på deres adfærd, og derved lært hvordan jeg bedst kan behandle andre ud fra hvor jeg pladserer ser dem i analyserne.

English:
1. Leadership. At Service og co. I learned how to lead a group to achieve a common goal, as well as work as a team. And in addition, how important your mindset is to bring things to life.
2. Speak up. I learned to speak in front of a larger crowed and talk about a topic for a longer time. In addition, I also learned to say what I think if I have something to add to a discussion.
3. “You should not treat others as you want to be treated but as they will like to be treated”. Through our teaching on DISC and Transaction Analysis, I have learned to analyse humans into categories based on their behavior, and thereby learned how I can best treat others based on where I place see them in the analyzes.

Dansk:
Uddannelse:
Markedsføring hos Niels Brock handelsgymnasium
Dans og teater på Faarevejle efterskole

Arbejde:
Produktionsmedarbejder (nat) hos PostNord (Siden februar 2021)

Frivillig for Buster film festival (Oktober 2020)
Frivillig for Get volt Powerbanks (Roskilde festival 2018)
Frivillig for Brazil madbod (Roskilde festival 2017)

English:
Education:
Marketing – Niels Brock Handelgymnasium
Dance and theater – Faarevejle efterskole

Work:
Production employee (night shift) at PostNord (Since February 2021)

Volunteer for Buster film festival (October 2020)
Volunteer for Get volt Powerbanks (Roskilde festival 2018)
Volunteer for Brazil food stall (Roskilde festival 2017)

Dansk:
I min fritid holder jeg af at være sammen med mine venner og min familie. Jeg planlægger og afholde flere arrangementer, hvad enten der er til fødselsdage eller andre begivenheder med tema. En weekend om året afholde nogle venner og jeg en temaweekend på min gamle efterskole, hvor eleverne gennem nogle aktiviteter skal få et lille indblik i hvordan livet som flygtning er. Derudover kan jeg godt lide at være aktiv, men ligeledes at sidde og slappe af med en god bog eller film.

English:
In my spare time I like to be around my friends and my family. I like to plan and host several events, whether it is for birthdays or other themed events. One weekend a year, some friends and I hold a theme weekend at my former efterskole, where the students through some activities get a little insight into what life as a refugee is like. In addition, I like to be active, but also to relax with a good book or movie.

Dansk:
Jeg vil selv sige at jeg er en menneskekender og en people pleaser, og derfor kommer jeg godt ud af det med de fleste mennesker jeg møder. Jeg er positiv overfor forandring, og nyder at der sker mange forskellige ting på dag. Jeg er derudover også god til at tilpasse mig de situationer jeg kommer udfra, hvad enten det er på arbejdet eller i fritiden. Jeg er en person som for det meste er i godt humør og min glæde bliver ikke begrænset, hvis jeg har haft enkelt dårlig oplevelse en dag.

English:
I would say I can tell a lot about people when i first meet them, and therefore I get along well with most people I meet. I am react positive towards change, and enjoy the fact that many different things can happen during the day. In addition, I am also good at adapting to new situations, whether it is at work or in my personal life . I am a person who is mostly in a good mood and my joy will not be limited if I have had a bad experience one day.

Taler flydende dansk og engelsk
Taler og forstår tysk, svensk og spansk altså samtale niveau.

I speak fluent Danish and English
I speak and understand German, Spanish and Swedish at conversation level

Jeg har længe arbejdet i servicebranchen i DK og havde brug for en ændring. Efter guideskolen blev jeg bare afklaret med at guidelivet og generelt arbejde i udlandet er et perfekt match for mig. Man får hele tiden nye oplevelser, og i stedet for at sælge en kaffe til 30 kr har man nu mulighed for at sælge folk oplevelser som virkelig beriger dem. Jeg vil gerne ud af min faste rammer, og prøve noget nyt og spændene.

I have for a long period of time worked in the service industry in Denmark and needed a change. I want to challenge myself and be apart of something bigger. Especially after the guide school I was clari fied that the guide life was a perfect match for me. You get new experiences all the time, and instead of selling a coffee for DKK 30, you now have the opportunity to sell people experiences that really enrich them and create memories. I want to get out of my safe environment and try something new and exciting.

Jeg er enormt serviceminded og salgsorienteret. Jeg drives af at gøre en forskel, som i mit tilfælde er at give dem en service de sjældent glemmer, og dermed skal man også kunne sælge for at berige deres ferie. Det har altid været nemt for mig at regne mig frem til folks behov og levere service og salg efter det.
Jeg er optimistisk og positiv. Jeg har altid et smil på læben, selv når der løbes lidt stærkt. Jeg har altid været en stemningsspreder, og holder hovedet højt.
Jeg er god til at tage initiativ og handle.
Jeg er også god til at holde hovedet koldt og dermed også løsningsorienteret. Det har altid været mit store kundskab hvis jeg havde utilfredse gæster, da jeg altid fandt en løsning som gjorde at gæsten altid forlod min arbejdsplads tilfreds.

I am very service minded and sales oriented. I am driven by making a difference, which in my case is to give them a service out of the ordinary, and therefor you must also be able to sell excursions to enrich their holiday. I’m good at finding the guest’s needs and then provide the service and sales after that.
I’m optimistic and positive. I always have a smile on my face, even when running a little fast. I’ve always been a mood spreader, holding my head high.
I’m good at taking the initiative and taking action.
I’m good at remaining calm and solution-oriented. It has always been my great knowledge if I had dissatisfied guests, I have always found a solution.

Troen på mig selv. Jeg har udviklet mig meget dernede. Jeg var førhen god til at slå mig selv i hovedet generelt. Selvom jeg fik ros, har jeg altid sigtet højere. Men har lært at det er i orden at fejle, hvis man fejler har man så lært det og begår så ikke den samme fejl igen. Så det hører med at fejle for at forbedre sig.

At kunne være på, og stresshåndtering. Selvom det lyder mærkeligt, så er det at kunne være klar og frisk, selvom man måske har haft travlt og er træt, så skal man altid være smilende og engageret uanset hvor man er.

Læren om gæsterne. Ved at have lært DiSC, fik jeg mere forståelse for at gæsterne vil have noget forskelligt ud fra deres service. Så man måske skal justere servicen mere end jeg plejede, samt forestille sig at være i gæstens rolle hele tiden.

Faith in myself, I’ve developed a lot at the guide school. I was good at being mad at myself in general. Even though I got praise, I’ve always aimed higher. But I’ve learned that it’s okay to fail, if you fail, you’ve learned it and then you won’t make the same mistake again. So it’s a need in developing my character.

Being able to switch your guide contact on, and stress management. Although it sounds strange, being able to be ready and fresh, even though you may have been busy and tired, you should always be smiling and engaged wherever you are. That is switching the guide button on.

The lessons about the guests. By learning DiSC, I gained more understanding that guests want something different from their service. So you might have to adjust the service more than I used to, as well as imagine being in the guest’s role all the time.

Jeg har taget en almindelig STX, og har ellers gået på en idrætsefterskole og en scenekunst efterskole hvor jeg også har nogle færdigheder indenfor det. Jeg har udover det selvfølgelig været på guideskole og tager en 5 ugers EUS indenfor handel som begynder her midt april.
Jeg har arbejdet som bogholder og er begyndt igen efter jeg kom hjem fra guideskolen. Jeg har arbejdet i 2 år på en cafe, hvor jeg var ansvarlig tjener, jeg stod for selskaber, personale, varebeholdning og generelt det meste dernede. Jeg arbejdede samtidig som bartender og gør det stadig, hvor jeg pt står til en ansvarsstilling, grundet at man skal være 21. Ellers har jeg altid hurtigt fået ansvar grundet mit engagement, mit gå på mod, initiativ og den måde jeg leder på når jeg får en opgave givet. Et sjovt fakta jeg er stolt af er at jeg blev kåret som månedens medarbejder 1 måned efter jeg var begyndt og 1 gang mere hvor jeg ikke engang havde været på arbejde i den måned. Jeg fik den fordi jeg kom meget dernede og hjalp i min fritid, og selvom jeg tog i byen endte jeg altså bag baren for at hjælpe mine kollegaer. Det fortæller også meget om mig som person.

I’ve graduated from STX in 2020. Before I’ve attended a sports afterschool (efterskole in danish) and a performing arts afterschool where I also have some skills within it. Besides that, of course, I’ve been at Malta for the guide school and im beginning a 5 week EUS in the middle of April in business.
I’ve worked as an accountant and have started again since I came home from guide school. I’ve worked for 2 years in a café where I was an responsible waiter, I was in charge of companies, staff, inventory and generally day-to-day running . I’ve worked as a bartender at the same time and still going. I’m currently in the line to get a higher position, because I have to be 21. Otherwise, I have always quickly been given responsibility because of my commitment, my courage, initiative. A fun fact im proud of, is 1 month after I was hired I got elected to the best employee of the month and another time for not even being there, I got it because I came down there a lot and helped in my spare time, and even though I went out for drinks I always ended up behind the bar to help my colleagues. It also tells a lot about me as a person.

Jeg er et meget socialt menneske og har altid nogle skøre ideer. Jeg er derfor altid sammen med mennesker, eller laver noget spontant. Dog kan jeg sagtens sidde hjemme en hel dag og lave musik. Jeg kan også godt lide at gå nogle ture og få lidt ro i hovedet, da jeg er rigtig god til at presse så mange aftaler ned på så kort tid som muligt for at nå det hele. Jeg trives dog bedre med mennesker end alene

I’m a very social person and spontaneous. I am therefore always with people, or doing something spontaneous. However, I can easily sit at home for a whole day and make music. I also like to go for some walks and get some peace of mind as I am really good at pushing as many appointments down in as short a time as possible to achieve it all. But I thrive better with people than alone

Danish: Jeg vil gerne være guide i udlandet fordi jeg synes at det er et fantastisk job der har mange flere positive sider end negative. Jeg kan rigtig godt lide at arbejde med mennesker som søger en god oplevelse, og så give den til dem, hvilket er en vigtig del af guidejobbet. Jeg er også forelsket i den levestil man har som guide og kan ikke vente med at komme ud i det.

English: I want to be travelguide and work abroad because I think it is an amazing job with a lot of positive possibilities. 

I have a passion for working with people who seek great experiences, and I would love to be the one who gives those people that speciale experience, which I believe is the most important part of being a travel guide. I am also in love with the guide-lifestyle and cant not wait until that is my lifestyle.

Danish: Jeg er en meget imødekommende person, der altid har et smil på læben og er super nem at snakke med. Jeg er vandt til og god til at arbejde selvstændigt, dog fungerer jeg også godt i et team. Jeg har fået at hvide at jeg er super god til at lytte og forstå folk når jeg snakker med dem, hvilket er en god kvalitet når man arbejder med gæster hver dag. Ud over det er jeg en god sælger der har en stærk arbejdsglæde og forstår at levere service.

English: I am very welcoming and easy-going. I always have a smile on my lips and easy to talk to. I am used to and great at working independently, though I also work great in teams. I have been told I am a great listener and great at understanding people, which I believe is a great quality when working with guests all day. Besides these qualities I am also a great salesperson, who has a much joy in working and I know how to give my guests a great service.

Danish: En af de kvaliteter som jeg har taget med mig fra guideskolen og vil føre ud i mit arbejdsliv er at arbejde godt og effektivt som et team. Ud over det så har jeg lært på guideskolen hvordan man går den ekstra mil i forhold til service, og hvordan man giver gæsterne en 10’er oplevelse. Sidst men ikke mindst så tager jeg med en god balance mellem arbejde og sjov, seriøsitet og spas og effektivitet og service.

English: 1. I’ve learned how to work great and effecient as a team. This is a quality I am looking forward to bring into my guideteam.

2. I’ve learned how to “go the extra mile” in regards of service to ensure that the guests have af 10 out of 10 experience.

3. Last but not least I have learned how to create a good balance between work and fun, seriousness and taking a laugh, effectivity and service.

Danish: Jeg gik på Idrætsefterskolen Grønsund i 10 klasse. Jeg har en studentereksamen fra HTX. Jeg har arbejdet i Nordisk Film Biografer i et år, hvor jeg har haft en masse med service og salg at gøre. Så har jeg været maskinansvarlig på et af Matas lager i et halvt år. Lige nu arbejder jeg hos Hjem-IS hvilket jeg har gjort det sidste år.

English: After graduating highschool I toke an extra year (10. grade) at Grønsund Sports Boarding School. Thereafter I graduated HTX. After that I have been workning verious jobs. First at Nordic Film Cinema for a year, where I has a lot to do with service and sales. Next I have been machine responsible at Matas warehouse for 6 months. Right now I wook at Hjem-IS, where I have been employed for the past year. 

Danish: Min fritid bruger jeg så meget tid som muligt sammen med mine venner. Jo mere socialt jo bedre. At feste og tage i byen med mine venner siger jeg aldrig nej til. Jeg interesserer mig for biler og elsker at køre bil. Derudover nyder jeg en gang i mellem at spille computer med mine venner.

Engelsk: In my spare time I love hanging out with my friends. I’m very sociale so the more time I get to spend with people I love, the happier I am. We can go out, party or play computer together.

Another intrest of mine is cars – I love driving around. 

Danish: Hvis det ikke allerede kan ses i mit ansøgningsskema, så vil pointere ud at jeg brænder super meget for at blive guide og kan ikke vente med at komme ud og opleve verden og livet som guide.

Engelsk: If it is not already obvious in my applycation I want to specify that I am very passionated about being a travel guide and I cannot wait to start my season, experience the world and destinations as a new local and start living my guide-life.

DK: Jeg taler Engelsk og forstår det.

EN: I speak and understand english

DK: Efter jeg har været ude og rejse, fik jeg blod på tanden til at tage en guideuddannelse. Det som driver mig er, at opleve nye kulture. Få en anderledes hverdag, med fart over feltet. Jeg er meget social og kan godt lide, at omgåes andre mennesker. Derfor er det oplagt for mig, at blive guide og det glæder jeg mig rigtig meget til.

EN: After having traveled and experienced the world, I found myself booking a guideschool. What drives me is experiencing other cultures, and to have a change of scenery with a dynamic everyday. I am very social and outgoing, and really love spending time with other people. Therefore the guide-life is an obvious choice for me, and I cannot wait to start my future guide-life.

DK: Jeg har en positiv tilgang til arbejde. I mig, får I en stabil ressource, som udfører opgaverne så arbejdsdagene glider let – også selvom der er mange bolde i luften, som jeg også har erfaret fra mit tidligere arbejde som servicemedarbejder hos McDonald’s – jeg er omstillingsparat, selvstændig og rummelig, samt i besiddelse af en god portion humor. Det som driver mig, er mangfoldighed – give gæsterne den oplevelse som de forventer. Som aktiv håndboldspiller er jeg vant til at yde en holdindsats. Jeg elsker et job med udfordringer, hvor der er plads til at sætte sit eget præg på jobbet.
Jeg yder altid mit bedste – kan bevare overblikket når det går hurtigt og er god til at kommunikere med mine kollegaer i en god tone. Mit arbejde udfører jeg med stor energi og nøjagtighed.

EN: I have a positive approach in my work. With me as a guide on your team, you will get a stable resource that performs the tasks so that the working days slide easily – even though there are many balls in the air, which I have also experienced from my previous work as a service employee at McDonald’s – I am adaptable, independent and spacious, and I possess a good dose of humor. What drives me is diversity – giving guests the experience they expect. As an active handball player, I am used to making a team effort. I love a job with challenges where there is room to put your own stamp on the job.
I always do my best – can maintain an overview when it goes fast and am good at communicating with my colleagues in a good tone. I perform my work with great energy and accuracy.

DK: Efter min guideuddannelse hos Service & Co. har jeg erfaret, at service betyder meget for den individuelle oplevelse gæsten har. Jeg har derfor et stort ønske om, at bidrage med de kompetencer og erfaringer jeg har fået i forbindelse med min guideuddannelse. Jeg har evnen til at opretholde et højt energiniveau gennem hele arbejdsdagen og jeg er altid villig til at gå den ekstra tand. Jeg har helt klart også erfaret folks forskelligheder og lært, at man skal behandle folk forskelligt for at behandle dem ens. Redskaberne til en god dialog, smil venlighed og hjælpsomhed.

EN: Though my guideeducation at Service & Co. I have learned that service means a lot of different thing for each person, and it has a great impact on their individual experience. I therefore have a great wish to contribute with my competences and knowledge I have gained throughout my education.
I have an ability to maintain a great energylevel throughout the day and I am always willing to go that extra mile.

I have also learned and experienced people differences and learned that you have to treat people different in ordre to treat them equal. I have a filled toolbox with tool to create a great dialog, smile with kindness and helpfulness.

DK: I 2019 færdiggjorde jeg min HF uddannelse på Sønderborg Statsskole. Efterfølgende har jeg arbejdet på et center for udviklingshæmmede med særlige behov. I denne periode fik jeg også et job på natklubben Lola, i Sønderborg, som garderobepige. Men da epidemien blev en stor del af vores hverdag og Lola desværre måtte lukke, valgte jeg at søge job hos McDonald’s i Sønderborg, hvor jeg blev ansat som servicemedarbejder.
I Oktober/November fik vi den fantastiske meddelelse om, at guideskolen på Malta blev aktuel, og vi kunne blive uddannet guider. Efter min hjemkomst til Danmark, valgte jeg, at jeg ville være med til at gøre en forskel. Min nuværende beskæftigelse er derfor nasalpoder ved Rødekro testcenter.

EN: In 2019 I completed my HF education at Sønderborg State School. After that I have worked at a center for mentally handicapped people with special needs. During this period I also got a job at the nightclub Lola, in Sønderborg, as a wardrobe girl. But when the epidemic became a big part of our everyday life and Lola unfortunately had to close, I chose to apply for a job at McDonald’s in Sønderborg, where I was employed as a service employee.
In October / November we received the fantastic news that the guide school in Malta was up to date and we could be trained guides. After my return to Denmark, I chose that I wanted to help make a difference. My current occupation is therefore nasal pods at Rødekro test center.

DK: I min fritid bruger jeg mest tid på min familie og mine venner. Derudover dyrker jeg en del sport, såsom løb, håndbold, og fodbold. Jeg prioriterer meget højt at få brugt min krop og være i god fysisk form.

EN: In my spare time I use most of my time on my friends and family. Furthermore I do a lot of sports, e.g. running, handball and fotball. I highly prioritize sports and being in a good physical health

DK: Efter min gymnasiale uddannelse, valgte jeg at tage fem måneder til USA. Min veninde og jeg købte en bil sammen, Hvor vi kørte halvdelen af USA rundt. Vi havde en masse fede oplevelser i 20 forskellige stater.

EN: After graduating HF (youth education) I chose to travel to USA for 5 monts. Here my friend and I took a great roadtrip where we drowe around half of USA. We has a lot of fantastic experiences in 20 different states.

DK: Fordi jeg elsker alt ved at rejse og oplevele verden, og derudover synes det er vildt spændende at rejse rundt i verden og arbejde

EN: I love everything about travel and experience the world. Furthermore I find it exhilarating to work while I experience the world and new cultures.

DK: Jeg er meget disciplineret, noget som jeg har fået med mig fra millitæret. Derudover er jeg god til at finde en løsning i en svær eller presset situation

EN: I have a high level of discipline which is a quality I have gained when I was in the military. I am very good at finding a solution in a difficult situation.

DK: Jeg er meget udadvendt og elsker at lave sjov.
Være klar til at være omstillingsparat
Altid være klar på en opgave eller opkald lige meget hvornår det er på dagen

EN: I am very out-going and love to have fun. I am very easy to adjust to a situation, e.g. I am always ready for a task or call no matter the time of day. I strive to do my best where I am needed.

DK: Gik på efterskole i 10 klasse.
Havde job et halvt års tid som telefonsælger hvor jeg gennem det lærte en masse om kundeservice og kundekontakt
Derefter blev jeg uddannet guide, som var en kæmpe oplevelse for mig
Og nu er jeg ved at aftjene min værnepligt i millitæret

EN: 

– Boarding school in 10 grade

– Job in telephonesales for 6 months where I learned alot about customer service and interacting with customers. 

– Guideschool with Service & Co. in oct/nov 2020, which was an amazing experince for me.

– Right now I am serving my cinscription in the military.

DK: I min fritid spiller jeg fodbold og træner. Som sagt før bruger jeg slt min tid på kasernen

EN: In my spare time I play fotball both as a player and as a coach. Right now being enlisted in the military I do spend a lot of time in the barracks away from home.

DK: Jeg er færdig som værnepligtig den 28 maj. Så jeg krydser fingre for jeg kan komme ud som guide lige efter. Det er en kæmpe drøm for mig, og håber sindsygt meget jeg kan få job som guide. Ellers bliver jeg 19 her til sommer

EN: I am done at the military at the 28th of may, and have a high hope I can be emplyed as a travel guide soon after. It is a life dream for me as I have a big passion for the job and lifestyle. 

I turn 19 this summer.

English:
Dansk / Danish, Engelsk / English, Spansk / Spanish.
I have a narrow understanding of: Norsk / Norwegian, Svensk / Swedish

English:
I want to be a part of creating memories and adventures for people. It would be amazing to become a nice memory in peoples minds, or just a positive input that could put the guest’s busy schedule on hold. The more selfish factors are things like me being sure that I would experience a lot, and gain experiences (and friends) for life. Furthermore, I would prove to myself and my surroundings that I am mature, independent and able to handle the challenges that the job would offer me.

English:
I have always liked being surrounded by people. I love taking good care of guests in every shape and form. I have been working as a bartender earlier in my work-life. There I learned to focus on the guest, and how important it is to create nice memories for all people walking through the door. I now work as a Corona-tester because I have an enormous urge to be a part of a team and meeting new people.

English:
I have gained a better understanding of how important it is to bring oneself along in one’s work life. Belief in myself and my abilities has become essential for me to perform at my best. As well as this, I have gained better people skills. I have found it easier to handle crises situations with different personality types. And typically handle them in the best possible way, with a broader general knowledge of guests. In addition, I have gained a better understanding of how to hit ‘the broad target demographic’ when speaking to a group of people.

Afrydder/Garderobepige/Bartender på Zwei Grosse Bier Bar 2018
Bartender / Baransvarlig, samt formand for aktivitetsudvalget (Tilrettelæggelse, og udførelse af pub-quizzer, andre arrangementer, eksempelvis julefrokoster og PR) på Old Irish Pub 2018-2020

English:
Lunderskov Performance Efterskole 2014-2016
Middelfart Gymnasium 2018-2020
Service&Co 2020

Bar-attendant/Wardrobegirl/Bartender at Zwei Grosse Bier Bar 2018
Bartender/Headbartenderand representative for the entertainment committee (Organizing and conducting pub quizzes, other events, such as Christmas lunches and PR) at the Old Irish Pub) 2018-2020

English:
Freetime is not something I have had the opportunity to enjoy much, as I have immersed myself very much in my work in the past. I love reaching new heights, further developing ideas and gaining more responsibility as an employee.
However, a huge driving force for me is being social, so I spend a lot of time taking care of my relationships with my friends. In addition, I love to dance. I have been dancing for 10 years, and have stopped due to a knee disease that no longer allowed me to dance at a competitive level.

English:
I am a fresh and happy girl with a huge amount of “go get ’em” attitude. I am outgoing, social, and I can not function without humour in my everyday life. Responsibility is a natural part of my upbringing, and I take on challenges with my head held high. I am never afraid to take the lead in a task, and I take pride in solving my tasks in the best way, always. I love sun and summer, and lots of light spreads to my mood and helps to give me a happier outlook.

My vision changed incredibly much when we had disc teaching. I learned how much influence it has on people’s perception of how to speak and get the message formulated out to the different types.

Other then that, I have not always been good at speaking in front of large gatherings but after attending guide school it would no longer be a problem as I learned how it works for me and how to think while standing in front of others.

I would also like to mention sale. Although I already knew a little about sales, the guide school expanded my horizons for how many different ways to present a sale and how much it means

So I learned: to be aware of how to speak to the 4 different personality types, to speak in front of larger assemblies and to be service-minded.

School:
Primary school
boarding school
High School (STX)

Jobs:
Lawn mower (focus on a proper job)
Young worker in SuperBrugsen (focus on service)
Café employee (focus on sales)
Day care kindergartens, nurseries (focus on everyone’s well-being)
Independent lash technique (focus on all of the above)

DK: Dansk, engelsk, tysk, færøsk, svensk, norsk

EN: Danish, english, german, swedish, norwegian, faroese

DK: Da jeg i starten af 2020 var ude som guide på Gran Canaria og fandt det vildt spændende og interessant. Jeg vil enormt gerne opleve verden. 

EN: I was out as a travelguide in Gran Canaria in the start of 2020, and found it exhilarating! I really want to experience the world again – cannot wait!

DK: Jeg har tidligere arbejdet for travleco Nordic, som guide på Gran Canaria. Færdiggjorde service og co guideskole i december 2019
Og har arbejdet med kundeservice i 6 år. 

EN: Prevoisly I have worked for Travelco Nordic, as a guide on Gran Canaria. I finished Service & Co. guideschool in december 2019. Earliere on I have worked in customer service in 6 years. 

DK: Tage en hurtig beslutning, og sikre mig det er den rigtige.
Være imødekommende og gæstfri overfor de forventningsfulde gæster.
Altid at være klar på en small talk med dem der har lyst til det, og sørge for at det er noget de gerne vil snakke om

EN: 

– Take the right decision and secure that it for me is the right decision. 

– Be welcomingand hospitable towards the excited guests

– Allways be ready with a small talk to anyone how wants that, and make sure that the small talk is something the person finds interesting.

DK: Færdiggjorde handelsskolen i 2019, samt service og co i 2019
Jeg har arbejdet i super Brugsen i 6 år
Samtidig med at jeg har arbejdet med rengøring af sommerhuse ved siden af.
Pt arbejder jeg stadig i Brugsen, og i Dessert, som er et ishus i Skagen.

EN: Finished business-college in 2019, as well as Service & Co. in 2019. In my worklife I worked at Super Brugsen (Super marked) for 6 years. At the same time I cleaned vacationhouses. 

For now I still work in Super Brugsen and also at an ice cream shop in Skagen – one of Denmarks most visited cities. 

DK: Jeg bruger meget tid på renovering af mit nye hus. Ellers er jeg meget sammen med mine venner og træner

EN: I spend a lot of time renovating my house. Other than that I spend a lot of time with friends and family.

DK: Jeg er meget lærenem og elsker at tage en udfordring op, hvor jeg altid vil gøre mit bedste for at fuldføre den bedst muligt

EN: I am an easy learner and love to take on a challange. I will always do my very best to forfill the tasks the best possible way I can.

Jeg vil gerne være guide da jeg er enormt serviceminded, og fordi jeg får en god dag hvis gæsterne er glade. Jeg elsker at give en god service og et smil med på vejen, og desuden synes jeg det er vildt interessant at møde mange forskellige slags mennesker. Det betyder meget for mig at kvaliteten på det jeg laver er i top, så derfor vil jeg altid gå langt for at opfylde gæsternes forventninger, og forhåbentlig mere til. Jeg har længe gerne ville bo i udlandet, men corona har desværre sat en stopper for drømmen, hvilket blot betyder at jeg slet ikke kan vente med at blive guide. Jobbet som guide lyder vildt interessant da det er et meget socialt arbejde, ikke mindst i forhold til gæsterne, men også det tætte kollegaskab man får. På det mere personlige plan er jeg meget eventyrlysten, og elsker at rejse og opleve andre kulturer og sprog, hvilket også er en af grundene til at jeg gerne vil være guide.

(I want to become a guide because I am very service minded as I have a good day if the guests are pleased. I love to give good service and a smile on the way, and furthermore I find it really interesting to meet a lot of different personalities. For me it is important that the quality of my work is high, and therefore I will always go the extra mile to fulfil the guest’s expectations and hopefully more too. For a long time I have dreamt of living abroad, but unfortunately corona has put a stop on that dream, which means I can’t wait to become a guide. The guide job sounds really interesting to me, because it is a very social job when it comes to working and talking a lot with the guests, but also the close relationship I imagine you get with your coworkers. On a more personal level, I am very adventurous and I love to travel end explore different cultures and languages.)

Jeg har igennem tidligere arbejde som tjener, arbejdet rigtig meget med salg og service, og hvordan de to spiller sammen. Jeg kender til vigtigheden af venlighed og smil og hvordan mangel derpå kan ødelægge en ellers fin oplevelse. Jeg har tit haft ansvaret for selskaber op til 50 personer, så jeg er vant til at snakke foran folk, og sørge for at deres fest bliver helt fantastisk. I mit nuværende job som pædagogmedhjælper i en børnehave har jeg lært meget om hvor forskellige børn/mennesker er og hvor forskelligt de skal behandles. Desuden har jeg i begge jobs arbejdet meget med konflikter og hvordan man finder en rimelig løsning, og i begge jobs også været vant til at have travlt og have mange bolde i luften på samme tid.

(At my previous job as a waitress, I have worked a lot with sales and service, and how the two play together. I know the importance of kindness and smile, and how the lack of those can ruin an elsewhere good meal/experience. Often I have had the responsibility for parties up to 50 people, therefore I am used to talking in front of bigger groups, and making sure their party becomes amazing. In my current job in a kindergarten I have learnt a lot about how different kids/humans are and how differently they need to be treated. In both jobs I have worked a lot with conflicts and how to find a good solution. Furthermore, I am used to working under pressure, and handling multiple things at one time. )

-Jeg er blevet endnu bedre til at snakke foran store forsamlinger af mennesker
-Jeg har lært at turde springe ud i tingene.
-På guideskolen har jeg fået mere selvtillid og en fornyelse af troen på mig selv.

(I have become better at talking in front of bigger groups. I have learnt to take more chances. On the guide school I have got more self confidence.)

STX Silkeborg (spansk A)
Picoline
Tjener 3 forskellige steder
Barnepige
Vikarjobs i industrien
Pædagogmedhjælper

(- High School (Spanish on high level)
– Office assistant
– Waitress 3 different places
– Nanny
– Temp worker/industrial worker
– Kindergarten teacher (no education)

I min fritid elsker jeg at være aktiv, da jeg får fornyet energi af at bevæge mig. Jeg har danset i mange år, og nu elsker jeg at træne og lave yoga. Desuden bruger jeg meget tid med venner og familie, da jeg godt kan lide at “lade op” i selskab med andre mennesker.

(In my spare time I love to be active, as I get a lot of energy from it. I have danced for many years, and now I also love to work out and do yoga. Also, I love to spend time with friends and family because I “recharge my batteries” in their company)

Jeg er pt ansat på fuldtid i en børnehave, dog under vikarforhold, hvilket vil sige at jeg kan sige op fra dag til dag. Jeg har heller ikke nogen husleje eller lignende så derfor er jeg ikke bundet til noget, og jeg har altså mulighed for at rejse afsted som guide med det samme.

(At the moment i work full time in a kindergarten, however under temp terms which means i can quit from day to day. I am therefore not bound by work nor rent, and I can leave the country right away.)

Min fritid bruger jeg på venner og familie. Derudover jeg jeg siden jeg var 7 haft hest som jeg også stadig går op i og bruger tid på, selvom jeg ikke længere har min egen. Desuden er jeg ved at prøve at lære at stå på rulleskøjter.

I use my free time with friends and family. I have also been into horses since I was 7 and have always been riding, I still do, even though I don’t have my own anymore. In addition I am also trying to learn rolerskating.

DK: Jeg har arbejdet indenfor forskellige brancher med service, blandt andet restaurations branchen og detail branchen. Der fik jeg mit første møde med service og oplevede hvor stor en effekt det har på mig, når jeg kan se at jeg har ydet en god service, som giver andre en god oplevelse. Derudover har jeg altid interesseret mig for sprog og kultur, hvilket skubbede mig til at vælge kinesisk i gymnasiet samt at tage på guideskole. Jeg er vokset op med en far der altid har arbejdet i udlandet og rejst med ham rundt og derved bare vist, at jeg skal arbejde i udlandet, for et 8-4 arbejde i Danmark, det er ikke nok til mig. De ting sammen, har gjort at jeg gerne vil være guide, da det og være guide kombinere alle de ting jeg elsker, at give gode oplevelser til andre, samt at møde nye kulturer.

EN: I have worked in various industries with service, including the restaurant industry and the retail industry. There I had my first encounter with service and experienced how great an effect it has on me when I can see that I have provided a good service that gives others a good experience. In addition, I have always been interested in language and culture, which pushed me to choose Chinese in high school as well as going on Service & Co. guide school. I grew up with a father who has always worked abroad and traveled with him on his work travels. This have given me an insight and passion with working abroad and I have always known that a 9 to 5-job in Denmark wasn’t enough for me. This have made me want to be a guide, as the combination of being a guide, experiencing culture and languages and the great service experience, are all things I love.

DK: Jeg har arbejdet som serviceagent hos Fakta i 2 år og der lærte jeg om service, oplæring, ansvar og kommunikation, da jeg både sad bag kassen, men også fungerede som tillidsmand for ungarbejderne. Jeg har arbejdet som bartender på The Old Irish, hvor jeg lærte at håndtere mennesker i forskellige stadier af ædruelighed, at håndterer når konflikter var ved at opstå, samt at holde en god stemning kørende. Derudover har jeg arbejdet som vikar hos Team Vikaren, hvor jeg havde forskellige jobs, blandt andet som lagerarbejder hos Brand4Kids hvor jeg lærte, at tage de trælse opgaver, men stadig at tage hånd om opgaverne og få dem gjort hurtigt og effektivt. Tiden hos Team Vikaren har også lært mig, at holde humøret oppe, selvom at opgaven og stemningen ikke altid er sjov. Jeg arbejder i øjeblikket ved Kylling og Co i Herning, hvor man går meget op i kvaliteten af det man laver, samt at give kunden så god en oplevelse, at de fortæller andre om det.

EN: I have worked as a service agent at Fakta for 2 years and there I learned about service, training others, responsibility and communication, as I both sat behind the counter, but also worked as a shop steward for the young workers. I have worked as a bartender at The Old Irish, where I learned to deal with people in different stages of sobriety, to deal with people when conflicts were about to arise, as well as to keep a good mood and the party going. In addition, I have worked as a temp at Team Vikaren, where I had various jobs, including as a warehouse worker at Brand4Kids where I learned to take the tedious tasks, but still to take care of the tasks and get them done quickly and efficiently. The time at Team Vikaren has also taught me to keep my spirits up, even though the task and the atmosphere are not always fun. I currently work at Kylling og Co in Herning, where you care a lot about the quality of the food and the foodexperience, as well as giving the customer such a good experience that they tell others about it.

DK: Kæmpe gå på mod, at kæmpe videre selvom tingene ikke altid er lige sjove eller nemme.
At kaste sig ud i nye ting, man kan ikke fejle i ting man ikke har prøvet før.
Vigtigheden bag det rette smil på det rette tidspunkt.

EN: 1. I have gained a great courage and to pull through even though the tasks are not as easy or fun as you would like it.
2. I have learned to jump into new things, and that you can not fail at things you have not tried yet.
3. Last but not least I have learned the importance of the right smile at the right time.

DK: STX – Supersproglig Kinesisk A, Engelsk A, Dansk A, Historie A og Tysk B.
Fakta 2017–2019
The Old Irish 2019-2020
Team Vikaren 2020
Kylling og Co 2021

EN: Education: STX – expert linguistically with Chinese A-level, English A-level, Danish A-level, History A-level and German B-level.

Work:
Fakta (supermarked) 2017-2019
The Old Irish (bar) 2019-2020
Team Vikaren (Temp agency) (2020)
Kylling and Co. (Sandwich chain) 2021

DK
– Dansk A (gymnasialt niveau)
– Engelsk A (gymnasialt niveau)

UK
– Danish A (high school level)
– English A (high school level)

DK
Jeg vil gerne være guide fordi jeg brænder for faget og ved at jeg har en masse at byde ind med. Jeg elsker at arbejde med mennesker og det at kunne kombinere arbejde med mindeværdige oplevelser. Mange af de kompetencer jeg har, vil jeg med fordel kunne bruge som guide. Efter at have fået en øjenåbner for guidelivet og oplevelsesbranchen, er jeg ikke i tvivl om at det er den vej jeg vil gå.

UK
I want to be a guide because I am passionate about the subject and know that I have a lot to offer. I love working with people and being able to combine work with memorable experiences. Many of the skills I have, I will be able to use as a guide. Having got an eye opener for the guide life and experience industry, I have no doubt that this is the path I want to go.

DK
Jeg føler mig egnet som guide hos jer, da jeg er frisk, åben, engageret og brænder for en karriere indenfor oplevelses-branchen. Jeg tror på, at jeg med mit drive, gode humør, empati og sociale kompetencer kan bidrage positivt til jeres virksomhed. Jeg har i mange år vidst, at jeg gerne ville noget inden for oplevelses-branchen, så efter at have fået muligheden for en samtale hos jer, er jeg blevet meget interesseret i at blive en del af jeres team. Derudover har jeg en naturlig interesse for sport og mennesker, hvorfor jeg vil nyde at have det som en del af mit arbejde i hverdagen. Jeg sætter en ære i at gøre menneskene omkring mig glade og tilfredse, har altid fungeret godt i fællesskaber når der skulle løses opgaver og har en åben tilgang til at løse disse på bedst mulig vis. Jeg har tidligere haft forskellige jobs som krævede, at jeg kunne holde hovedet koldt og have flere bolde i luften.

Jeg vil beskrive mig selv som en udadvendt, ansvarsbevidst og empatisk person, som altid har et smil på læben og ikke mindst med ja-hatten på. Jeg har altid været mødestabil og forstår vigtigheden af selvstændighed på en arbejdsplads. Jeg er disciplineret, serviceminded og ser en stor glæde i at kunne give andre en god oplevelse.

UK
As I am fresh, open, committed and passionate about a career in the experience industryI feel suitable as a guide in your company. I believe that with my drive, good mood, empathy and social skills I can contribute positively to your company. For many years I have known that I would like to become part of the experience industry, and having now the opportunity for a conversation with you, I have become very interested in becoming part of your team. In addition, I have a natural interest in sports and people, which is why I want to enjoy having it as part of my work in everyday life. I take pride in making the people around me happy and satisfied, have always worked well in communities when tasks had to be solved and have an open approach to solving these in the best possible way. I have previously had various jobs that required me to be able to keep a cool head and have more balls in the air.

I would describe myself as an extrovert, responsible and empathetic person who always has a smile on his face and not least with the “yes hat” on. I have always arrived to my jobs in due time and understand the importance of working independently at a workplace. I am disciplined, service-minded and see a great joy in being able to give others a good experience.

DK
1. Holdspiller. Jeg er god til at indgå i samarbejde, hvormed jeg også kan bidrage til et fælles mål. På guideskolen havde vi mange cases der skulle løses i grupper på kryds og tværs af guideskoleholdet. Her lærte vi at man ikke skal være bange for at tage initiativ. Det er sådan opgaven bliver bedre, og man selv får noget med derfra. Det har jeg taget med mig.

2. Disc-profil – Første gang jeg hørte om DISC-profilen var på guideskolen. Jeg fandt hurtigt ud af at man kunne bruge den til meget mere end til at se hvilken person man som udgangspunkt var. Man kunne også bruge modellen til at arbejde fremadrettet med sig selv, velvidende om at kende sine styrker og svagheder. Det har indtil videre hjulpet mig meget.

3. At skabe en god oplevelse – På guideskolen har jeg lært hvad en god oplevelse vil sige – At levere noget der er over forventning. Mit job lige nu består eksempelvis i at passe børn i en børnehave. Her prøver jeg så vidt muligt at skabe en god oplevelse for dem når de kommer. Det gør jeg ved fx at koordinere en ugeplan med mine kolleger, hvor der hele tiden sker noget nyt og spændende. De bliver aktiveret på forskellige måder via lege og kreative projekter hvor vi hele tiden har en finger med i spillet. På den måde er jeg også med til at løfte opgaverne til et højere plan.

UK
1. Team player. I am good at collaborating, with which I can also contribute to a common goal. At the guide school we had many cases that had to be solved in groups across the guide school team. Here we learned that one should not be afraid to take initiative. This is how the task gets better, and you get things done. I have taken that knowledge with me.

2. Disc Profile – The first time I heard about the DISC profile was at the guide school. I quickly found out that one could use it for much more than just seeing who you are. One could also use the model to work forward with oneself, knowing about one’s strengths and weaknesses. It has helped me a lot so far.

3. To create a good experience – At the guide school I learned what a good experience means – To deliver something that is above expectations. My job right now, for example, is to look after children in a kindergarten. Here I try as much as possible to create a good experience for them when they come. I do this by, for example, coordinating a weekly plan with my colleagues, where something new and exciting is constantly happening. They are activated in different ways through games and creative projects where we are always involved to some extend. In this way, I also help to lift the tasks to a higher level.

DK
Uddannelse
– Silkeborg efterskole (Aug. 2013 – Jun. 2014)
– Silkeborg Business College, HG (Aug. 2014 – Jun. 2015)
– Silkeborg Business College, HHX (Aug. 2015 – Jun. 2018)
– Forsvarets uddannelse, værnepligtig (Feb. 2019 – Maj. 2019)
– Service & Co, Guideskole på Malta (Okt. 2020 – Nov. 2020)

Jobs:
Siden HHX og militæret har jeg været erhvervsaktiv hele tiden. Det betyder meget for mig at have noget at stå op til hver eneste dag. Det har givet mig erfaring fra forskellige jobs som jeg tager med mig videre. Om ønsket fremsender jeg gerne anbefalinger. Herunder en liste af jobs
– Silkeborg BTK, Bordtennistræner (Feb. 2012 – Jan. 2017)
– JKS A/S vikarbureau, Medarbejder (Sep. 2018 – Feb. 2019), herunder udsendt til jobs hos følgende virksomheder: Mascot rengøringsfirma, Dan-Color, Zero-Max, Aamand udlejningscenter, Alimak Group, Linak Danmark og Larsen Production ApS
– Larsen Production, Produktionsmedarbejder (Apr. 2020 – Okt. 2020)
– Voel Børnehus, Pædagogmedhjælper (Dec. 2020 – nuværende)
– Lars Overgard, hobbylandbrug, Medhjælper (Feb. 2010 – nuværende)

UK
Education
– Silkeborg Continuation School (Aug. 2013 – Jun. 2014)
– Silkeborg Business College, HG (Aug. 2014 – Jun. 2015)
– Silkeborg Business College, HHX (Aug. 2015 – Jun. 2018)
– Defense training, conscription (Feb. 2019 – May. 2019)
– Service & Co, Guide School in Malta (Oct. 2020 – Nov. 2020)

Jobs:
Since HHX and the military, I have been active all along. It means a lot to me to have something to stand up for every single day. It has given me experience from various jobs which I take with me further. If desired, I am happy to send recommendations. Including a list of jobs
– Silkeborg BTK, Table Tennis Coach (Feb. 2012 – Jan. 2017)
– JKS A / S temp agency, Employee (Sep. 2018 – Feb. 2019), including jobs at the following companies: Mascot cleaning company, Dan-Color, Zero-Max, Aamand rental center, Alimak Group, Linak Danmark and Larsen Production ApS
– Larsen Production, Production Employee (Apr. 2020 – Oct. 2020)
– Voel Kindergarten, kindergarten Assistant (Dec. 2020 – current)
– Lars Overgard, hobby farming, Assistant (Feb. 2010 – current)

DK
I min fritid prøver jeg så vidt muligt at aktivere mig selv nogle gange ugentligt. Pt. dyrker jeg bordtennis og fodbold. Jeg har altid været en aktiv person der har holdt meget af sport. Derudover er jeg et familiemenneske med stort F, der stadigvæk bor hjemme og passer de huslige pligter i fællesskab med de andre i husstanden. Når der er travlt i juletræssæsonen, hjælper jeg gerne til efter en endt arbejdsdag. Jeg bor på en hobbylandbrug gård, så det er helt naturligt som hjemmeboende at man hjælper til når der er brug for det.

UK
In my spare time, I try as much as possible to activate myself a few times a week. Currently I play table tennis and footballl. I have always been an active person who has loved sports a lot. In addition, I am a family man with a capital F who still lives at home and takes care of the household chores in common with the others in the household. When it is busy during the Christmas tree season, I am happy to help after a working day. I live on a hobby farm, so it is only natural as a home resident to help when needed.

The guide job is a helping part of my personal evolution and is participating to give me the specific competences that I am aiming to obtain to be able to give other people/guests the good experiences and memories.
I especially like the idea of having responsibility and the opportunity to make your mark, to make sure that my excursion, transfer and just me as a guide is the thing the guests will remember when they look back at their holiday.
Beside from that I’m looking forward to meet a lot of new people and to be on my own away from home, with the opportunity to work I a lot of different teams.
A part of this is also to obtain being rich on experiences

So just to sum it up: to make other people happy and to expand my personal horizons 🙂

Teams/differences: being able to work with a lot of different people with individual differences and DiSC-profiles.

Understanding of the guest (need): the ability to read different situations with focus around the guests. Including knowledge of customer journey and sales technic

Knowing myself better: being able to relax and keep calm in any different situations by knowing how I handle them best. Including the ability to stand up and speak in front of large groups of people.

3 words that describe me the best:
Calm: down to earth, relaxed and pleasant in different situations. Good at handling stress/pressure (make people feel comfortable around me)

Dutiful/goal oriented: I always make sure to do the things I put me for/have to do to the fullest and do them right so i will reach me goals.

Optimistic: In general I’m a very optimistic person and have a optimistic way of seeing things. This is participating to spread a nice atmosphere around me and spread smile, joy and laughter

I see myself in the guide world at least for the next to years but I am not dismissive to extend/do more years as a guide:)

Turns 20 years old in start of June and I’m totally ready to get out working as a guide and use my competences to the fullest:)

My vision changed incredibly much when we had disc teaching. I learned how much influence it has on people’s perception of how to speak and get the message formulated out to the different types.

Other then that, I have not always been good at speaking in front of large gatherings but after attending guide school it would no longer be a problem as I learned how it works for me and how to think while standing in front of others.

I would also like to mention sale. Although I already knew a little about sales, the guide school expanded my horizons for how many different ways to present a sale and how much it means

So I learned: to be aware of how to speak to the 4 different personality types, to speak in front of larger assemblies and to be service-minded.

School:
Primary school
boarding school
High School (STX)

Jobs:
Lawn mower (focus on a proper job)
Young worker in SuperBrugsen (focus on service)
Café employee (focus on sales)
Day care kindergartens, nurseries (focus on everyone’s well-being)
Independent lash technique (focus on all of the above)

Jeg har afsluttet HTX på VID gymnasium i Grenaa.
De første 1,5 år pendlede jeg fra Århus til Grenaa og de sidste 1,5 år boede jeg på campus på Gymnasiet.

Jeg har haft fritidsjob i Jem&Fix siden jeg var 16 år. Først i Jem&Fix i Egaa, herefter i Jem&Fix i Grenaa og nu er jeg tilbage i Jem&Fix i Egaa.
I aug 2020 til Nov 2020 arbejdede jeg ved siden af mit Jem&Fix job hos Teamvikaren i Århus, hvor jeg har været tilkaldt til alt fra lagerarbejde, rengøring og produktion.
Derudover har jeg arbejdet som Basket hjælpetræner og hjulpet på Basket camp både i HEI basket og på Basket efterskolen ved Nyborg, hvor jeg selv var elev i 2016/2017.

Jeg kan – Jeg vil – Jeg gør! Lige præcis denne sætning bruger jeg hver eneste dag. Hver gang jeg møder en nye udfordinger eller kommer ud af min komfortzone.

Viljestyrke og gå på mod er noget af det jeg har taget med fra guideskolen af. At have viljen og få modet til at springe ud i noget man ikke er vanttil.

Dansk:
Jeg elsker at rejse og at opleve nye kulturer.
Jeg har arbejdet i udlandet før som dyrepasserelev i England i 2018 og Spanien i 2019.
Jeg vil gerne arbejde som rejse guide fordi jeg ønsker at yde en service og gøre andre mennesker glade, om det bare er small talk eller at gå det ekstra stykke for at de får en mindeværdig dag.

English:
I love to travel and experience other cultures.
I have worked abroad before as a zookeeper student in 2018, first in England and then in Spain in 2019.
I want to work as a travel guide because I love to make other people happy, whether it’s from small talk or going that extra mile to make their day memorable.

Dansk:
Efter at have arbejdet i forskellige zoos over en længere periode, både her hjemme i Danmark, men også i udlandet,
har jeg haft rigtig meget kontakt med gæsterne og jeg er jeg blevet vandt til at snakke med gæster i alle aldre og i
mange forskellige situationer. Dette har lært mig meget om kommunikation.
Jeg er vandt til at have mange bolde i luften og jeg er god til at holde et overblik også i stressede perioder.
og selvfølgelig har jeg gennemført service og co.’s guideskole.

English:
I have worked in zoos both in Denmark and abroad, and in my time there I have had a lot of contact with the park visitors of all ages and in many different situations, from that I have learned a great deal about communication.
I am used to juggling many different tasks at the same time, and I can keep calm in stressed situations.
and of course, I have completed service and co.’s guide school.

Dansk:
Guideskolen lærte mig at hvile i mig selv og stole på mine egne evner. Dette har haft indflydelse på min hverdag, jeg er blevet bedre til at tage chancer og gå efter de ting jeg brænder for. Samtidig lærte det mig at reflektere når dagen er omme.
Jeg har lært meget kom kommunikation og om at arbejde i forskellige teams med mange forskellige mennesker og hvordan vi bedst arbejder sammen får at få det bedst mulige resultat.
Den største ting jeg har taget med mig, er alle de ting jeg har lært om mig selv som person, mine styrker og svagheder, om hvordan jeg udnytter mine styrker og arbejder med mine svagheder.

English:
The guide school taught me to trust myself and my abilities and to just go with the flow. This I apply to my everyday life, to take a chance and go for it. also, it taught me to self-reflect after a day’s work.
I have learned a lot about communication and how to work in many different teams with a lot of different people and how we best work together to get the job done.
the biggest thing I take with me is that I learned a lot about myself as a person and what my strengths and weaknesses are and how I play to my strengths and work with my weaknesses.

Dansk:
Jeg har haft en del forskellige jobs. Jeg har arbejdet i forskellige zoos, samt haft nogle korte praktikperioder. Jeg har haft forskellige lagerjobs og lige pt. Arbejder jeg for DanCenter hvor jeg rengøre sommerhuse.
Jeg har grundforløbet indenfor transport og logistik, og første hovedforløb som dyrepasser.
Lige nu tager jeg HF enkeltfag: Dansk A, Engelsk B, Matematik C og psykologi C. Jeg har mine eksamener enten i maj eller juni alt efter hvad regeringen beslutter grundet covid-19.

English:
I have had many different jobs. I have worked in different zoos and have had some short internships as well. I have had jobs in different warehouses and currently I work for DanCenter cleaning summer homes.
I have the basic course in transportation and logistics, as well as the first main course of the zookeeper education.
Currently I am taking classes in Danish level A, English level B, Math level C and Psychology level C, where I have my exams in May or June depending on what the government decide due to covid-19.

Dansk:
Grundet covid-19 burger jeg ret meget tid derhjemme ligesom alle andre, men normalt ville jeg bruge tid sammen med venner og familie.
Jeg er frivillig i hjemmeværnet, så jeg tager enhver mulighed for at bruge tid sammen med dem og lærer nye ting.

English:
Due to covid-19, I currently spend a lot of time at home like everyone else, but I would normally spend time with friends and family.
I am a volunteer in the home guard, so I take every opportunity I get to spend time with them and learn new things.

Dansk:
jeg er smilende, imødekommende og meget engageret i mit arbejde. Jeg tager imod enhver opgave med et smil!
Jeg opfatter mig selv som en god kollega, der altid tager sig af andres ve og vel, og gør mit bedste for at bidrage til den gode stemning på arbejdspladsen.

English:
I am a very happy and outgoing person. I am committed to my work and I take on a challenge with enthusiasm and a smile on my lips.
I see myself as a good colleague and I care for the wellbeing of the people around me, and I do my best to contribute to a good work environment.

Teams/forskelligheder: at kunne arbejde med mange forskellige mennesker som hver har vores forskelligheder, samt forstå dem på tværs af individuelle DiSC-profiler

Forståelse for gæsten (behov): evnen til at aflæse gæsten i forskellige situationer, herunder viden om blandt andet customer journey. Endvidere kan erfaring med salg benyttes til at tilpasse hvad der er interessant for gæsten at vide mere om.

Kendskab til mig selv: når jeg kender mig selv bedre kan jeg hvile mere og være mere afslappet i flere forskellige situationer, da jeg ved hvordan jeg håndtere dem bedst. Heriblandt evnen til at tale foran større grupper mennesker

3 ord der beskriver mig bedst:
– Rolig: meget nede på jorden, afslappet og behagelig i diverse situationer. God til at håndtere press/stress (få andre til at føle sig godt tilpas i mit selvskab)
– Pligtopfyldende/målorienteret: Jeg går altid i dybden med de ting jeg sætter mig for/står for og sørger for jeg når mine mål ved at kunne være seriøs
– Optimistisk: Jeg har en meget optimistisk tilgang til de fleste ting, hvilket er med til at sprede en god atmosfære omkring mig og sprede glæde, smil og latter

Jeg har ser i hvertfald mig selv i guideverdenen i to år endnu og slet ikke afvisende overfor muligheden om flere!

Fylder 20 år starten af Juni og total klar til at komme ud og bruge mine kompentencer i rejse-/guidebranchen:)

DK: Fordi jeg elsker alt ved at rejse og oplevele verden, og derudover synes det er vildt spændende at rejse rundt i verden og arbejde

EN: I love everything about travel and experience the world. Furthermore I find it exhilarating to work while I experience the world and new cultures.

DK: Jeg er meget disciplineret, noget som jeg har fået med mig fra millitæret. Derudover er jeg god til at finde en løsning i en svær eller presset situation

EN: I have a high level of discipline which is a quality I have gained when I was in the military. I am very good at finding a solution in a difficult situation.

DK: Jeg er meget udadvendt og elsker at lave sjov.
Være klar til at være omstillingsparat
Altid være klar på en opgave eller opkald lige meget hvornår det er på dagen

EN: I am very out-going and love to have fun. I am very easy to adjust to a situation, e.g. I am always ready for a task or call no matter the time of day. I strive to do my best where I am needed.

DK: Gik på efterskole i 10 klasse.
Havde job et halvt års tid som telefonsælger hvor jeg gennem det lærte en masse om kundeservice og kundekontakt
Derefter blev jeg uddannet guide, som var en kæmpe oplevelse for mig
Og nu er jeg ved at aftjene min værnepligt i millitæret

EN: 

– Boarding school in 10 grade

– Job in telephonesales for 6 months where I learned alot about customer service and interacting with customers. 

– Guideschool with Service & Co. in oct/nov 2020, which was an amazing experince for me.

– Right now I am serving my cinscription in the military.

DK: I min fritid spiller jeg fodbold og træner. Som sagt før bruger jeg slt min tid på kasernen

EN: In my spare time I play fotball both as a player and as a coach. Right now being enlisted in the military I do spend a lot of time in the barracks away from home.

DK: Jeg er færdig som værnepligtig den 28 maj. Så jeg krydser fingre for jeg kan komme ud som guide lige efter. Det er en kæmpe drøm for mig, og håber sindsygt meget jeg kan få job som guide. Ellers bliver jeg 19 her til sommer

EN: I am done at the military at the 28th of may, and have a high hope I can be emplyed as a travel guide soon after. It is a life dream for me as I have a big passion for the job and lifestyle. 

I turn 19 this summer.

2018-2020: HF education, at Birkerød gymnasium

I previously work at:
2015-2016: Kvickly Værløse, as a cashier
2017: Bakken, in a booth (Amusement park)
2018: Fætter BR (toystore)
2020: Receptionist at DSB

I currently work as a covid-19 tester at my local schools.

Dansk:
Jeg elsker at rejse og at opleve nye kulturer.
Jeg har arbejdet i udlandet før som dyrepasserelev i England i 2018 og Spanien i 2019.
Jeg vil gerne arbejde som rejse guide fordi jeg ønsker at yde en service og gøre andre mennesker glade, om det bare er small talk eller at gå det ekstra stykke for at de får en mindeværdig dag.

English:
I love to travel and experience other cultures.
I have worked abroad before as a zookeeper student in 2018, first in England and then in Spain in 2019.
I want to work as a travel guide because I love to make other people happy, whether it’s from small talk or going that extra mile to make their day memorable.

Dansk:
Efter at have arbejdet i forskellige zoos over en længere periode, både her hjemme i Danmark, men også i udlandet,
har jeg haft rigtig meget kontakt med gæsterne og jeg er jeg blevet vandt til at snakke med gæster i alle aldre og i
mange forskellige situationer. Dette har lært mig meget om kommunikation.
Jeg er vandt til at have mange bolde i luften og jeg er god til at holde et overblik også i stressede perioder.
og selvfølgelig har jeg gennemført service og co.’s guideskole.

English:
I have worked in zoos both in Denmark and abroad, and in my time there I have had a lot of contact with the park visitors of all ages and in many different situations, from that I have learned a great deal about communication.
I am used to juggling many different tasks at the same time, and I can keep calm in stressed situations.
and of course, I have completed service and co.’s guide school.

Dansk:
Guideskolen lærte mig at hvile i mig selv og stole på mine egne evner. Dette har haft indflydelse på min hverdag, jeg er blevet bedre til at tage chancer og gå efter de ting jeg brænder for. Samtidig lærte det mig at reflektere når dagen er omme.
Jeg har lært meget kom kommunikation og om at arbejde i forskellige teams med mange forskellige mennesker og hvordan vi bedst arbejder sammen får at få det bedst mulige resultat.
Den største ting jeg har taget med mig, er alle de ting jeg har lært om mig selv som person, mine styrker og svagheder, om hvordan jeg udnytter mine styrker og arbejder med mine svagheder.

English:
The guide school taught me to trust myself and my abilities and to just go with the flow. This I apply to my everyday life, to take a chance and go for it. also, it taught me to self-reflect after a day’s work.
I have learned a lot about communication and how to work in many different teams with a lot of different people and how we best work together to get the job done.
the biggest thing I take with me is that I learned a lot about myself as a person and what my strengths and weaknesses are and how I play to my strengths and work with my weaknesses.

Dansk:
Jeg har haft en del forskellige jobs. Jeg har arbejdet i forskellige zoos, samt haft nogle korte praktikperioder. Jeg har haft forskellige lagerjobs og lige pt. Arbejder jeg for DanCenter hvor jeg rengøre sommerhuse.
Jeg har grundforløbet indenfor transport og logistik, og første hovedforløb som dyrepasser.
Lige nu tager jeg HF enkeltfag: Dansk A, Engelsk B, Matematik C og psykologi C. Jeg har mine eksamener enten i maj eller juni alt efter hvad regeringen beslutter grundet covid-19.

English:
I have had many different jobs. I have worked in different zoos and have had some short internships as well. I have had jobs in different warehouses and currently I work for DanCenter cleaning summer homes.
I have the basic course in transportation and logistics, as well as the first main course of the zookeeper education.
Currently I am taking classes in Danish level A, English level B, Math level C and Psychology level C, where I have my exams in May or June depending on what the government decide due to covid-19.

Dansk:
Grundet covid-19 burger jeg ret meget tid derhjemme ligesom alle andre, men normalt ville jeg bruge tid sammen med venner og familie.
Jeg er frivillig i hjemmeværnet, så jeg tager enhver mulighed for at bruge tid sammen med dem og lærer nye ting.

English:
Due to covid-19, I currently spend a lot of time at home like everyone else, but I would normally spend time with friends and family.
I am a volunteer in the home guard, so I take every opportunity I get to spend time with them and learn new things.

Dansk:
jeg er smilende, imødekommende og meget engageret i mit arbejde. Jeg tager imod enhver opgave med et smil!
Jeg opfatter mig selv som en god kollega, der altid tager sig af andres ve og vel, og gør mit bedste for at bidrage til den gode stemning på arbejdspladsen.

English:
I am a very happy and outgoing person. I am committed to my work and I take on a challenge with enthusiasm and a smile on my lips.
I see myself as a good colleague and I care for the wellbeing of the people around me, and I do my best to contribute to a good work environment.

I have a lot of experience from the service industry and have learned a lot working in a customer service industry. I think the most important one is listening to the customer. If you don’t listen, you don’t know how to help. There are many other things. The many years of experience in itself, I think has a lot of value as well.

I’m a bit older than the average, I would say, but I see that as a positive thing. For once I have been living on my own for many years, I know how to take care of myself. And I think it would be great for a group dynamic to have different kinds of people regarding the age and life experience.

I have been working as a costumer service rep. at Intersport. I was talking to our customers via phone, chat and mail. At this job, I was talking with all kinds of people including the customers who were frustrated. It was the best feeling when you could turn the experience from bad to good for these customers.

When travelling, I have enjoyed learning about the place/country I have visited and their culture. I think this is especially important working abroad. This way you can connect with the staff at the hotels and other partners you may have at your destination.

At the moment I’m working at a school with kids and have a great connection with them. I think I can use this at the job, where you would have guests with kids.

DISC personality test – I have used it with my family after getting home, and it has given us a greater understanding of each other. I could see this being an important factor working in a group.

That everything doesn’t have to be perfect at your presentations (welcome meetings for instance) but that your energy is really important.

If you want to learn another language you have to try – you have to use it. I learned to understand and speak a little “scandinavian” faster than I thought. I think this mindset goes for everything – you have to try.